Mechanical Claims Adjuster

Brown & Brown; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Marine Mechanical Claims Adjuster to join their growing team. The role involves managing claims, ensuring customer service, and collaborating with other adjusters for a seamless claims experience. Candidates should have marine experience and strong communication skills.

Benefits

Medical/Rx, Dental, Vision Insurance

401k plan

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Program

Qualifications

• Marine experience as a service writer, parts personnel, technician, or inspector is required.
• Excellent verbal and written communication skills are crucial.
• Proven problem-solving and negotiation abilities needed.

Responsibilities

• Assess coverage, determine liability, and evaluate damages.
• Communicate with customers via phone, email, and text.
• Negotiate fair repairs with claimants, vendors, and document claims accurately.

Skills

Marine experience

Communication skills

Time management

Negotiation skills

Problem-solving

Microsoft Office Suite fluency

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Marine Mechanical Claims Adjuster to join our growing team!

As a Mechanical Claims Adjuster, you will manage mechanical and ancillary claims. Your responsibilities include investigating failures, determining coverage, supporting the vessel restoration process, and negotiating repairs. You’ll provide compassionate customer service and work closely with a team of adjusters to deliver a seamless claims experience.

How You Will Contribute:

1. Assess coverage, determine liability, and evaluate damages.
2. Communicate regularly with customers via phone, email, and text.
3. Utilize digital platforms and tools to manage and resolve claims.
4. Negotiate fair repairs with claimants, third-party facilities, and vendors.
5. Document claims activity and decisions accurately within internal systems.
6. Support customers throughout the claim and repair process.
7. Collaborate with all Adjusters on shared claim responsibilities.
8. Follow Brown & Brown's Claims Culture of caring, empowering, and restoring.

Skills & Experience to Be Successful:

• Marine experience as a service writer, parts personnel, technician, inspector, or other field-related experience is a must.
• Background in reading and writing repair orders, estimates, and invoices.
• An adept ability to verify parts pricing and labor time from published guides and field experience.
• Excellent verbal and written communication skills.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Proven problem-solving and negotiation abilities.
• Microsoft Office Suite fluency.

Pay Range

$15 - $20 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts, and more.

Note: Benefits details and offerings may vary based on location and eligibility. Enrollment waiting periods may apply.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.