Mechanical Claims Adjuster

Brown & Brown, Inc.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Brown & Brown, a prominent insurance brokerage, seeks a Mechanical Claims Adjuster to manage mechanical claims. The position requires a background in marine services, problem-solving skills, and effective communication. Join a collaborative team committed to delivering excellent customer service and seamless claims experiences.

Benefits

Health Benefits (Medical, Dental, Vision)

Financial Benefits (401k, Tuition Reimbursement)

Mental Health & Wellness Services

Paid Time Off

Qualifications

• Marine experience required (service writer, parts personnel, technician, inspector, etc.).
• Excellent communication skills essential.
• Proven problem-solving and negotiation abilities needed.

Responsibilities

• Manage mechanical and ancillary claims, including investigating failures.
• Communicate regularly with customers via phone, email, and text.
• Negotiate fair repairs with claimants and document claims accurately.

Skills

Marine experience

Excellent verbal communication

Excellent written communication

Time management

Problem-solving

Negotiation

Microsoft Office Suite

Job description

Mechanical Claims Adjuster page is loaded

Mechanical Claims Adjuster

Apply remote type Remote locations Remote - USA time type Full time posted on Posted 2 Days Ago job requisition id R25_0000002265

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Marine Mechanical Claims Adjuster to join our growing team !

As a Mechanical Claims Adjuster , you will manage mechanical and ancillary claims. Your responsibilities include investigating failures, determining coverage, supporting the vessel restoration process, and negotiating repairs. You’ll provide compassionate customer service and work closely with a team of adjusters to deliver seamless claims experience.

How You Will Contribute:

• Assess coverage, determine liability, and evaluate damages.

• Communicate regularly with customers via phone, email, and text.

• Utilize digital platforms and tools to manage and resolve claims.

• Negotiate fair repairs with claimants, third-party facilities, and vendors.

• Document claims activity and decisions accurately within internal systems.

• Support customers throughout the claim and repair process.

• Collaborate with all Adjusters on shared claim responsibilities.

• Follow Brown & Browns Claims Culture of caring, empowering, and restoring.

Skills & Experience to Be Successful:

• Marine experience as a service writer, parts personnel, technician, Inspector or other field related experience is a must .

• Background in reading and writing Repair orders, estimates, and invoices.

• An adept ability to verify parts pricing and labor time from published guides and field experience.

• Excellent verbal and written communication skills.

• Excellent time management and ability to multi-task in a fast-paced environment.

• Proven problem-solving and negotiation abilities.

• Microsoft Office Suite fluent.

Pay Range

$15 - $20 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Welcome

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

About Us

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.

If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.