Senior Auto/Mechanical Claims Adjuster (Hybrid/Remote)

ZipRecruiter; Miami (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking motivated individuals to work in automotive claims processing, with options for remote work. Candidates will utilize mechanical knowledge to evaluate claims, ensuring effective communication and problem-solving within a dynamic call center environment. Full-time and part-time positions are available, with attractive benefits including a significant bonus and flexible scheduling.

Benefits

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Qualifications

• Skilled in diagnosing automotive mechanical failures.
• Excellent verbal and written communication skills.
• Problem-solving skills with a high level of patience.

Responsibilities

• Place outgoing and take incoming calls in a fast-paced environment.
• Apply automotive technical knowledge to address claims.
• Verify coverage and repair costs using labor time guides.

Skills

Mechanical knowledge

Verbal communication

Written communication

Problem-solving

Multitasking

Typing skills

Education

High school diploma

ASE 1-3 certifications

Job description

Job DescriptionJob Description

Job Summary:
Qualified candidates may have the option to work from home! We are currently seeking motivated individuals to work full-time or part-time Monday - Friday. Our office hours are from 8:00 a.m.- 6:30 p.m. NO WEEKENDS!!! Flexible Schedule! $2500.00 Bonus after completing 6 months of service. This position receives incoming calls from repair facilities reporting mechanical claims and applies technical expertise to investigate the cause of failure, verify coverage and negotiate fair cost for repairs. Our company location is close to Miami International Airport. No insurance adjuster license required.

Responsibilities:

• Place outgoing and take incoming calls in a fast-paced call center environment.
• Apply automotive technical knowledge to address each claim.
• Verify coverage against requested repairs; verify repair costs of parts and labor using Alldata, Mitchell and other labor time guides.
• Use professional verbal communication skills with callers and written communication skills to document claims.

In some cases, assign independent inspectors to investigate claims, review reports and photos to determine applicable coverage.

Qualifications:

• Mechanical knowledge in automotive and/or RV repair systems.
• Skilled in diagnosing automotive mechanical failures.
• Excellent verbal and written communication skills.
• Problem-solving skills and a high level of patience.
• Ability to multitask.
• Proficient typing and computer skills.
• Automotive Service Excellence (ASE) 1-3 certifications required

Education:

High school diploma

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday