Mechanical Bull Operator - Greensburg

Live! Casino & Hotel Maryland; Greensburg (Westmoreland County); On-site; USD 17,000 - 25,000; Full time

Job summary

Live! Casino & Hotel Maryland in Greensburg, PA is seeking staff to maintain a high-energy, guest-focused environment around a mechanical bull.

The role requires a friendly, professional demeanor and familiarity with the bull controls to ensure guest safety and enjoyment. Responsibilities include delivering courteous service, promoting current promotions, verifying guest age, and obtaining waivers while ensuring safety rules are understood.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred.
• Familiarity with mechanical equipment operation is advantageous.

Responsibilities

• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Present and encourage current promotions to guests.
• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
• Verify and scan guests’ identification to ensure that they meet minimum age requirements.
• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
• Reports all unsafe or malfunctioning equipment to supervisor.

Skills

English fluency

Customer service

Mechanical equipment operation

Education

High school diploma or equivalent

Job description

Why We Need Your Talents:

Provide an energetic, outgoing, fun personality while maintaining professionalism. Must be familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.

Overview

Provide an energetic, outgoing, fun personality while maintaining professionalism. Must be familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.

Responsibilities

Where You'll Make an Impact:

• Perform varied duties to ensure all aspects of the proper steps of service.


• Offer polite, professional, and courteous customer service.


• Communicate effectively, clearly, patiently and humorously with co-workers and guests.


• Present and encourage current promotions to guests.


• Ensure familiarity with the application to have guests electronically sign the establishment's waiver.


• Verify and scan guests’ identification to ensure that they meet minimum age requirements.


• Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.


• Reports all unsafe or malfunctioning equipment to supervisor.

Skills To Help You Succeed

• Must speak English fluently, other languages preferred.


• Ability to communicate effectively with others; understand and complies with all company and departmental rules and regulations.


• Must be able to work in smoke filled environments.


• Must have thorough knowledge of approved Responsible Gaming Program.


• Required to work nights, weekends, and/or holidays.


• Carrying or lifting items weighing up to 50 pounds.

Must-Haves

Qualifications

• High school diploma or equivalent work experience with customer service and/or hosting, preferably with prior mechanical equipment operation; technical training or schooling preferred.

Physical Requirements

• 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.


• Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.


• Handling, carrying or lifting items weighing up to 50 pounds.


• Must be able to work in a smoke-filled environment.


• Ability to stand for long periods of times without sitting or leaning


• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels


• Use of going up and down 31 stairs multiple times per day and elevators

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees


• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.


• You may occasionally work in an environment where smoking is allowed.