Mechanic – Component Specialist

THOMPSON MACHINERY; Memphis, Northern (TN, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

CAT training

Tuition reimbursement

Tool discounts

Boot stipend

Job summary

Thompson Machinery is seeking a skilled Mechanic – Component Specialist to diagnose and repair diesel engines and hydraulic systems in our Memphis service shop. You will work largely independently or with guidance from service mentors, serving customers in the shop and supporting ongoing maintenance and repairs.

The role requires hands-on experience with diesel powered equipment, the ability to read technical manuals and schematics, and a strong focus on safety and quality workmanship.

Qualifications

• Diesel engine or heavy equipment troubleshooting and diagnostics.
• Proficient reading of manuals, schematics and safety procedures.
• Strong customer service and professionalism in service work.

Responsibilities

• Read and interpret technical instructions, manuals and policies.
• Work with mechanical, hydraulic and electrical schematics and test equipment.
• Perform high quality repairs on equipment and engines and respond to customer needs.

Skills

Diesel engine knowledge

Troubleshooting

Customer service

Education

High school diploma or equivalent

Tools

Diagnostic equipment

Job description

ABOUT US

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT WILL YOU DO

The Mechanic – Component Specialist position is responsible for evaluating system conditions by combining experience, troubleshooting, operator information & visual indicators. Performs repairs needed to system component(s) (i.e., Fuel Systems, Drive Train, etc.). This is a skilled technician position working largely independently or with guidance from service mentors. The Mechanic – Component Specialist reports to the Service Shop Manager, and serves customers located in the company service shop.

Responsibilities

• The Mechanic – Component Specialist should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures.
• Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment.
• The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed.

WHAT WE EXPECT YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Basic Qualifications

• Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
• Two or more years of previous hands‑on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
• Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates a sense of urgency and self‑initiative, and the personal drive to be successful.
• Must demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
• Must demonstrate analytical problem‑solving skills.
• Must possess and maintain a current, valid state driver’s license. CDL may be required for some field positions.

WHAT'S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

The Basics

• Various medical plan options, including a no-cost option
• Vision and dental insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid basic life insurance
• 401k matching
• Profit Sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world-class CAT training and development
• Tuition Reimbursement
• Tool Purchase Assistance to buy high quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company Incentive Bonus Program
• Paid Veteran holiday annually to all service members
• Training and Development programs
• Work uniforms and professional cleaning services
• Financial Wellness programs

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