Meat & Seafood Team Lead: Elevate Customer Experience

Whole Foods Market; Santa Monica (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Financial wellness

Health & wellness programs

Job summary

Whole Foods Market is seeking a capable Team Member to support daily multi-team operations, drive profitability, and ensure excellent customer service. You will assist the Team Leader in analysis, training, and maintenance of high retail standards while guiding team members through busy shifts.

Responsibilities include resolving customer questions, training staff, and maintaining compliance with health and safety regulations.

Qualifications

• Experience in retail team management and supervision is required.
• Strong knowledge of regulatory and safety policies and procedures.
• Proficient in analyzing sales, labor, and profitability.

Responsibilities

• Assist Team Leader in achieving sales, margin, expense, and labor targets.
• Lead and develop Team Members; provide performance evaluations.
• Ensure customer questions are answered and concerns resolved.
• Maintain standards of retail execution and safety compliance.
• Coach and mentor team to sustain a high-performance environment.
• Communicate safety and security standards to the team.

Skills

Customer service

Team leadership

Regulatory compliance

Financial performance

Inventory management

Microsoft Office

Communication skills

Tools

Microsoft Office

Email apps

Job description

Whole Foods Market is seeking a capable Team Member to support daily multi-team operations, drive profitability, and ensure excellent customer service. You will assist the Team Leader in analysis, training, and maintenance of high retail standards while guiding team members through busy shifts.

Responsibilities include resolving customer questions, training staff, and maintaining compliance with health and safety regulations.