Meat & Seafood Service Specialist

Hy-Vee Inc; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Inc. is seeking a Meat Clerk to provide prompt, friendly customer service in the Meat and Seafood Department, wrapping, trimming, stocking, and receiving merchandise. You will greet customers, learn their names, assist with product placement, and coordinate with staff to maintain shelves and displays.

The role emphasizes teamwork, sanitation, and adherence to department guidelines. Physical tasks include lifting, standing, and operating standard butchery equipment in a fast-paced store

Qualifications

• High School or equivalent experience with food safety training.
• Six months or less of similar or related work experience.
• Ability to carry out detailed but uncomplicated written or verbal instructions and handle concrete variables.
• Proficiency in simple addition and subtraction; copying figures, counting, and recording.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Responsibilities

• Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Smile and greet customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Make an effort to learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them to desired products, securing out‑of‑reach items, loading or unloading heavy items, and passing along suggestions or requests to staff.
• Answer the telephone promptly when called upon and provide friendly, helpful service to callers, including taking customer orders.
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wrap, weigh, and label product.
• Review the status and appearance of food for freshness, then stock or rotate product in cases.
• Finish trims on steaks, roasts, and chops, and prepare restaurant‑retail cuts, including traying seafood.
• Prepare and organize seafood items for display.
• Understand and practice proper sanitation procedures; keep the work area clean and neat.
• Replenish and organize coolers.
• Report out‑of‑stock products to appropriate personnel.
• Tray, slice, tenderize, and grind product.
• Remove trash in a timely manner.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Adhere to company policies and individual store guidelines.
• Report to work on time when scheduled.
• Deal with customers daily and vendors/suppliers on an as‑needed basis.

Skills

Customer service

Food safety

Stocking

Merchandising

Teamwork

Education

High School or equivalent with food safety training

Tools

Knives

Grinders

Slicer

Tumbler

Job description

Hy-Vee Inc. is seeking a Meat Clerk to provide prompt, friendly customer service in the Meat and Seafood Department, wrapping, trimming, stocking, and receiving merchandise. You will greet customers, learn their names, assist with product placement, and coordinate with staff to maintain shelves and displays.

The role emphasizes teamwork, sanitation, and adherence to department guidelines. Physical tasks include lifting, standing, and operating standard butchery equipment in a fast-paced store