Meat & Seafood Dept Lead — Guest Experience Champion

The Fresh Market Inc; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team member discount up to 40%

Early wage access

401K contribution and company match

Financial Wellness Program

Personal time off and time-off plans

Insurance for individual and family

Pet insurance discounts

Job summary

The Fresh Market in Boca Raton, FL is seeking a Meat & Seafood Department Lead to support the Department Manager and guide a team in delivering an exceptional guest experience.

You will monitor schedules, maintain inventory, coach staff, and collaborate with department leaders to drive store success. Prior meat-cutting experience is preferred; strong hospitality and leadership are essential.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest service

Communication

Problem-solving

Scheduling

Education

Associate’s degree

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Boca Raton, FL is seeking a Meat & Seafood Department Lead to support the Department Manager and guide a team in delivering an exceptional guest experience.

You will monitor schedules, maintain inventory, coach staff, and collaborate with department leaders to drive store success. Prior meat-cutting experience is preferred; strong hospitality and leadership are essential.