Meat & Seafood Department Lead — Guest Experience Leader

Fresh Market Inc.; Naples (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Team member discount

Early Earn Wage Access

401K with company match

Medical Insurance

Dental Insurance

Job summary

The Fresh Market in Naples, FL seeks a Meat & Seafood Department Lead to support the Department Manager in delivering an exceptional guest experience. You will lead with care, coach your team, and ensure the department looks its best while standing in for the manager when needed.

This role requires 1+ years of progressive management in retail or hospitality, strong leadership, and excellent communication.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, or related fields.
• Strong leadership and ability to develop high-performing teams.
• Proven ability to deliver exceptional guest experience while meeting performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years or older.

Responsibilities

• Monitor labor schedules to meet productivity and budget goals.
• Maintain accurate inventory levels and support ordering processes.
• Act as a resource for team members in the manager's absence.
• Model and coach hospitality by engaging guests and creating positive experiences.
• Assist in merchandising strategies and promotional plans to maximize sales.
• Analyze department financial and performance metrics.
• Collaborate with other department leaders to drive store success.
• Leverage available technology to perform these tasks.

Skills

Team leadership

Guest experience

Problem solving

Communication

Education

Associate degree or equivalent

Tools

POS systems

Scheduling tools

MS Office

Job description

The Fresh Market in Naples, FL seeks a Meat & Seafood Department Lead to support the Department Manager in delivering an exceptional guest experience. You will lead with care, coach your team, and ensure the department looks its best while standing in for the manager when needed.

This role requires 1+ years of progressive management in retail or hospitality, strong leadership, and excellent communication.