Meat Dept Lead: Elevate Service & Profit

Kroger; Roanoke (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance

Tuition reimbursement

Employee discounts

Growth opportunities

Job summary

The Kroger in Roanoke, VA is seeking a Meat Department Supervisor to plan, organize, train and direct department associates, oversee production and customer service, and help maximize store sales and profits. You will lead pricing, signage and merchandising, and ensure proper temperature logs and safety standards.

You will train staff, implement company programs, participate in budget decisions, and promote teamwork and integrity in a fast-paced retail environment.

Qualifications

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
• Meat work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.

Responsibilities

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.
• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication skills

Decision making

Team leadership

Stress management

Food handling knowledge

Job description

The Kroger in Roanoke, VA is seeking a Meat Department Supervisor to plan, organize, train and direct department associates, oversee production and customer service, and help maximize store sales and profits. You will lead pricing, signage and merchandising, and ensure proper temperature logs and safety standards.

You will train staff, implement company programs, participate in budget decisions, and promote teamwork and integrity in a fast-paced retail environment.