Meat Department Lead - Customer Experience & Growth

Kroger; Durango (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Kroger in Durango, CO is seeking a Meat Department Manager to lead daily operations, ensure quality and safety, and deliver outstanding customer service.

You will train and develop team members, manage schedules, monitor inventory, and partner with store leadership to meet sales and profit goals. The role requires strong communication and math skills, plus the ability to work in a fast-paced retail environment.

Qualifications

• Excellent oral/written communication skills.
• Current food handlers permit once employed.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Any meat/retail experience and any management experience are desirable.
• Second language (speaking, reading and/or writing) may be an asset.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, train associates on inventory/stocking and CAO.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, inspecting equipment, notifying management of repairs or accidents.
• Report safety risks or issues and illegal activity.
• Adhere to all local, state and federal laws, and company guidelines.
• Must be able to perform essential job functions with or without accommodation.

Skills

Excellent communication

Customer service orientation

Education

High School Diploma or GED

Job description

Kroger in Durango, CO is seeking a Meat Department Manager to lead daily operations, ensure quality and safety, and deliver outstanding customer service.

You will train and develop team members, manage schedules, monitor inventory, and partner with store leadership to meet sales and profit goals. The role requires strong communication and math skills, plus the ability to work in a fast-paced retail environment.