Meadow Brook Estate Visitor Services Assistant

Oakland University; Rochester (MI); On-site; USD 17,047 - 24,280; Part time

Job summary

Oakland University’s Meadow Brook Hall seeks a casual docent and museum store staff member. You will guide or station tours, share Meadow Brook Story, and stock shelves in the shop, delivering an engaging guest experience.

Weekend and evening availability is preferred; ability to stand for long periods and interact with diverse visitors is essential.

Qualifications

• Ability to work independently and provide good service.
• Strong communication, positive attitude, willingness to learn.
• Able to stand/walk for extended periods.
• Enjoy interacting with people and speaking to groups.
• Comfortable making eye contact and smiling.

Responsibilities

• Provide engaging tours of Meadow Brook Hall, in guided or stationed formats.
• Assist with museum store duties: redeeming tickets, selling merchandise, tidying shop.
• Support guests to ensure a meaningful and enjoyable visit.

Skills

Independent work

Communication skills

Customer interaction

Standing/walking

Eye contact and friendliness

Job description

Department

Position Number

Position Number E43738

Requisition No.

Requisition No. TC06318

Salary Range/Pay Rate

Salary Range/Pay Rate $15/hour

Benefits of Working at Oakland University

No benefits are associated with this position; this position reports to the Associate Director of Visitor Services & Security.

Employee Group/Grade

Employee Group/Grade Casual

Job Category

Job Category Casual Posted

Casual/Temp Classification

Work Schedule

Work Schedule Casual (19hrs or less, No Benefits )

Shift/Days

Varies and will include weekend days and evenings, on occasion. Hours available will increase and/or decrease based on time of year and event schedule, with the most available during the summer and between Thanksgiving and New Years Eve.

Pay Schedule

Pay Schedule Hour

Number of Hrs./Wk.

Number of Hrs./Wk. Up to 19 hours per week

Position Information

Position Information

Employee's Effective Start Date

Employee's Effective Start Date 04/24/2026

If this is a Temporary position, provide end date or enter N/A for any other position type.

If this is a Temporary position, provide end date or enter N/A for any other position type. N/A

Minimum Qualifications

• Ability to work independently, service-oriented, professional appearance.
• Applicants must have strong communication skills, a positive attitude, and be willing to learn.
• Applicants must be willing and able to stand/walk for a long period of time.
• Applicants should have an interest in interacting with people, comfortable speaking to groups, give good eye contact, and be quick to smile.

Desired Qualifications

Applicants must be available and willing to work weekends and evenings. Customer service experience is desired. Experience with operating and reconciling a cash register is also desired. Experience or education in history, art, architecture or teaching can be helpful, although not required.

Position Purpose

Job Duties

Please note that applicants for this position would ideally be interested in being a tour docent (i.e., learning the Meadow Brook Story and sharing it with visitors, either in a guided tour format, or a stationed tour format) as well as a museum store employee. However, we are willing to consider applicants who are interested in just one of those positions so please don't hesitate to apply if only one of these areas are of interest to you.
Applicants are responsible for providing an enjoyable and meaningful experience for guests and for the interpretation of Meadow Brook Hall through positive and engaging guided and stationed tours. Museum Store duties include redeeming tour tickets, selling store merchandise, keeping the shop tidy during the shift, and stocking shelves when necessary.

Job Open Date

Job Open Date 04/20/2026

Job Close Date

Open Until Filled No

Position Specific Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume

Optional Documents