MDU/SFU Telecom Technician (Entry-Level Training Provided)

Gogridsource; Boise (ID); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

401k Plan

Paid sick leave

Résumé du poste

GridSource in Boise, ID is hiring an MDU/SFU Technician with no experience required. You will install, maintain, and troubleshoot services in MDUs and SFUs, and learn through on-the-job training.

You’ll perform installations, testing, and customer education, while following safety protocols and documenting work. A high school diploma or equivalent is required, with telecom basics and strong communication skills preferred. A valid driver’s license is needed.

Qualifications

• High school diploma or equivalent; telecom certs are a plus.
• Previous telecom/cable tech experience preferred.
• Familiarity with networking concepts and equipment installation.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to lift heavy equipment and work in various environments.
• Valid driver’s license and reliable transportation.

Responsabilités

• Install, test, and configure telecommunication equipment in MDUs/SFUs.
• Perform routine maintenance and troubleshoot service issues.
• Communicate with customers to identify needs and provide service.
• Educate customers on service features and troubleshooting steps.
• Diagnose issues related to internet, phone, and cable services.
• Escalate complex problems with the technical team when needed.
• Maintain records of installations, repairs, and interactions.
• Update network diagrams and documentation as required.
• Follow safety protocols and handle equipment responsibly.

Connaissances

Troubleshooting

Customer service

Communication

Teamwork

Formation

High school diploma or equivalent

Description du poste

GridSource in Boise, ID is hiring an MDU/SFU Technician with no experience required. You will install, maintain, and troubleshoot services in MDUs and SFUs, and learn through on-the-job training.

You’ll perform installations, testing, and customer education, while following safety protocols and documenting work. A high school diploma or equivalent is required, with telecom basics and strong communication skills preferred. A valid driver’s license is needed.