MDU/SFU Technician

GRIDSOURCE, Inc.; Salt Lake City (UT); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401k Plan

Sick leave

Descripción de la vacante

GridSource in Salt Lake City, UT is seeking an MDU/SFU Technician to join our team. This full-time role installs, maintains, and troubleshoots services in MDUs and SFUs, ensuring reliable telecom delivery and customer satisfaction. A $5,000 sign-on bonus is offered; training is provided for qualified candidates.

You will work with field teams, document installations, and adhere to safety protocols. Requirements include a high school diploma or equivalent; telecom certification is a plus; valid

Formación

• High school diploma or equivalent; telecom certification is a plus.
• Experience as a technician in telecommunications, cable, or related field preferred.
• Familiarity with networking concepts and equipment installation.

Responsabilidades

• Install, test, and configure telecom equipment in MDUs/SFUs.
• Perform regular maintenance checks and troubleshoot service issues.
• Communicate with customers and understand their needs.
• Educate customers on service features and troubleshooting techniques.
• Diagnose and resolve issues related to internet, phone, and cable.
• Collaborate with technical teams to resolve complex problems.
• Maintain accurate records of installations and interactions.
• Update network documentation and diagrams as necessary.
• Adhere to safety protocols and regulations during work.
• Handle equipment and materials properly.

Conocimientos

Troubleshooting

Customer service

Teamwork

Networking basics

Safety awareness

Educación

High school diploma or equivalent

Technical certification in telecommunications

Herramientas

Network testing tools

Descripción del empleo

Salt Lake City , Utah Direct Hire Aug 28, 2026

GridSource is seeking an MDU/SFU Technician in Salt Lake City, UT to join ourteam!

$5,000 SIGN ON BONUS! Must have a Truck Van or SUV.

WE WILL TRAIN Qualified Candidates!

We have a full-time need for an MDU/SFU Technician, you will be responsible for installing, maintaining, and troubleshooting services in Multiple Dwelling Units (MDUs) and Single-Family Units (SFUs). Your expertise will ensure high-quality service delivery and customer satisfaction, contributing to our mission of providing reliable telecommunications solutions.

What You’ll Do

• Install, test, and configure telecommunication equipment and services in MDUs and SFUs.
• Perform regular maintenance checks and troubleshoot service issues as they arise.
• Communicate with customers to understand their needs and provide exceptional service.
• Educate customers on service features, equipment, and troubleshooting techniques.
• Diagnose and resolve technical issues related to internet, phone, and cable services.
• Work with technical teams to escalated and resolve complex problems.
• Maintain accurate records of installations, repairs, and customer interactions.
• Update network documentation and diagrams as necessary.
• Adhere to safety protocols and industry regulations while performing installations and repairs.
• Ensure proper handling of equipment and materials.

What You’ll Need

• High school diploma or equivalent; technical certification in telecommunications or related field is a plus.
• Previous experience as a technician in telecommunications, cable, or a related field preferred.
• Familiarity with networking concepts, signal flow, and equipment installation.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently and as part of a team.
• Ability to lift heavy equipment and work in various environmental conditions.
• Valid driver’s license and reliable transportation.

We offer a comprehensive benefits package that includes

• Paid Time Off (PTO)
• 401k Plan
• Paid sick leave in accordance with any applicable state or municipal laws

GridSource is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members and veterans are encouraged to apply. GridSource is committed to hiring, recruiting, and promoting associates without regard to race, color, gender, religion, national origin, disability, sexual orientation, or veteran status. GridSource is an Aff…