MDU/SFU Telecom Technician — $5K Sign-On + Training

Gogridsource; St. George (VT); Presencial; USD 48.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401k Plan

Paid sick leave

Descripción de la vacante

GridSource in St. George, UT is seeking an MDU/SFU Technician to install, maintain, and troubleshoot services in MDUs and SFUs, ensuring high-quality service delivery. A $5,000 sign-on bonus is offered to qualified candidates and training is provided.

The role requires a high school diploma or equivalent, with a telecommunications certification being a plus. You must have reliable transportation, be able to lift equipment, and work independently or with a team to resolve issues and document work.

Formación

• High school diploma or equivalent; technical certification in telecommunications or related field is a plus.
• Experience as a technician in telecommunications, cable, or related field preferred.
• Familiarity with networking concepts and equipment installation.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.

Responsabilidades

• Install, test, and configure telecommunication equipment and services in MDUs and SFUs.
• Perform regular maintenance checks and troubleshoot service issues as they arise.
• Communicate with customers to understand their needs and provide exceptional service.
• Educate customers on service features, equipment, and troubleshooting techniques.
• Diagnose and resolve technical issues related to internet, phone, and cable services.
• Work with technical teams to elevate and resolve complex problems.
• Maintain accurate records of installations, repairs, and customer interactions.
• Update network documentation and diagrams as necessary.
• Adhere to safety protocols and industry regulations while performing installations and repairs.
• Ensure proper handling of equipment and materials.

Conocimientos

Troubleshooting

Customer service

Communication

Independent work

Team collaboration

Educación

High school diploma or equivalent

Technical certification in telecommunications

Descripción del empleo

GridSource in St. George, UT is seeking an MDU/SFU Technician to install, maintain, and troubleshoot services in MDUs and SFUs, ensuring high-quality service delivery. A $5,000 sign-on bonus is offered to qualified candidates and training is provided.

The role requires a high school diploma or equivalent, with a telecommunications certification being a plus. You must have reliable transportation, be able to lift equipment, and work independently or with a team to resolve issues and document work.