MDM ACH Coordinator

Performance Food Group; Richmond (VA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group in Richmond, VA is seeking a detail-oriented Vendor Master Data Specialist. You will create and maintain vendor records in the Master Data Management system, focusing on electronic payments, ACH enrollment, and banking information, ensuring accuracy and compliance.

You will collaborate with Accounts Payable, Treasury, and other partners, handle multiple requests, and maintain organized documentation while delivering timely updates to vendors and internal teams.

Qualifications

• High School Diploma or GED or equivalent experience.
• 1–2 years of related administrative experience.
• Detail-oriented with strong communication and customer-service skills.
• Ability to manage multiple vendor requests in a deadline-driven environment.
• Comfortable handling confidential banking information with vendors and internal partners.

Responsibilities

• Banking, AP, and payments knowledge in banking information and AP processes.
• Support ACH enrollment and vendor onboarding with controls.
• Prioritize and manage multiple vendor requests and validations.
• Communicate professionally with vendors by phone and email.
• Maintain organized records of requests and updates.
• Collaborate with Accounts Payable, Treasury, MDM, and partners.
• Protect confidentiality of vendor banking data.
• Use Excel, Outlook, and Teams to track work.

Skills

Banking knowledge

ACH enrollment

Prioritization

Verbal/written communications

Vendor follow-up

Attention to detail

Recordkeeping

Customer service

Problem solving

Cross-functional collaboration

Data confidentiality

Microsoft Office

Adaptability

Policy compliance

Education

High School Diploma/GED

Tools

Microsoft Office (Excel, Outlook, Teams)

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Create and maintain vendor master data within Master Data Management (MDM) system, with a focus on electronic payment setup, ACH enrollment, vendor banking information, and payment-related data accuracy. Review and analyze vendor information and supporting documentation, resolve discrepancies, and ensure requests are completed in accordance with established policies, controls, and documentation requirements. Work collaboratively with Accounts Payable, Treasury, MDM, vendors, and other business partners while performing other duties as assigned to best serve the company.

Position Responsibilities

• Banking, Accounts Payable & Payments Knowledge – Foundational experience with banking information, AP processes, payment processing, or related financial transactions.
• ACH & Vendor Banking Support – Ability to support ACH enrollment, banking requests, and vendor onboarding while following established requirements and controls.
• Organization & Prioritization – Ability to manage multiple vendor requests, outstanding documentation, validations, and time-sensitive priorities simultaneously.
• Communication & Professional Phone Skills – Strong written and verbal communication, including professional vendor phone conversations when additional information or validation is required.
• Vendor Follow-Up & Persistence – Comfortable proactively following up with vendors, sometimes multiple times, to obtain required information and move requests toward completion.
• Attention to Detail & Accuracy – Careful review of banking information and supporting documentation for completeness and accuracy.
• Documentation & Recordkeeping – Ability to maintain clear, organized records of requests, correspondence, validation results, outstanding requirements, and completed updates.
• Customer Service – Professional and responsive when explaining requirements, answering questions, and communicating status and next steps.
• Problem-Solving & Research – Ability to investigate discrepancies, identify missing information, and coordinate resolution with the appropriate business partners.
• Cross-Functional Collaboration – Ability to work effectively with Accounts Payable, Treasury, MDM, and other internal teams.
• Confidentiality & Data Handling – Demonstrates discretion when working with sensitive vendor and banking information.
• Microsoft Office Skills – Comfortable using Excel, Outlook, and Teams to track work, communicate, document activity, and manage assignments.
• Adaptability & Sense of Urgency – Able to adjust priorities when urgent vendor requests arise while maintaining accuracy and follow-through.
• Policy & Control Adherence – Ability to consistently follow established electronic payment policies, banking validation requirements, approval processes, and internal controls, including recognizing when a request cannot proceed until required documentation or validation has been completed.

Required Qualifications

• High School Diploma/GED or Equivalent Experience
• 1 - 2 Years of related experience
• Administrative support role
• Detail-oriented, organized candidate with strong communication and customer-service skills
• Demonstrates professional customer service, accurate documentation, persistent vendor follow-up, sound prioritization, and the ability to manage multiple requests in a deadline-driven environment.
• Comfortable handling confidential banking information and collaborating with vendors and internal business partners.

Compensation

$21-23/hour