McDonald's Shift Manager (Gerente de Turno)

McDonald's; Durham (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Make up to $20/hour

Monthly bonus eligibility

Free Meals

Daily pay

Flexible hours

Paid Vacation Time

Referral Program - $100 bonus

Telemedicine access

Company events

Leadership development opportunities

30% discount at McDonald's locations

Job summary

McDonald's in Durham, NC is seeking a Shift Manager to lead shifts of 8+ team members, coach staff for excellent guest experience, and uphold cleanliness and safety standards. You will work closely with store leadership to execute business plans and support new product rollouts.

Prior restaurant experience is welcome but not required. A positive, dependable attitude helps you thrive in a fast-paced environment with flexible hours, daily pay, and growth opportunities.

Qualifications

• Must be at least 18 years old.
• Positive and friendly attitude with reliable dependability.
• Willingness to learn in a fast-paced restaurant environment.

Responsibilities

• Lead shifts of 8+ team members to ensure smooth operations.
• Coach team members to deliver exceptional guest experience and performance.
• Monitor cleanliness, service speed, and food safety compliance.
• Collaborate with General Manager and leaders on plans and product launches.
• Support onboarding and training of new crew members.

Skills

Leadership

Team Management

Customer Service

Training

Scheduling

Education

High School Diploma or equivalent

Job description

• Comidas gratis

We care about our team members and that is why we provide them with an opportunity to learn, grow, and succeed every single day.

Benefits Of Being a Shift Manager

• Make up to $20/hour
• Monthly bonus eligibility
• Free Meals
• Daily pay
• FLEXIBLE hours to fit your schedule – Morning, Evening, Weekends – Full and Part-time
• Paid Vacation Time
• Referral Program - $100 bonus for every friend you refer and stays 90 days.
• Free Unlimited Telemedicine and Virtual Mental Health Programs
• Company parties and award ceremonies
• Leadership and Career Development Opportunities
• 30% discount at all McDonald's throughout the United States

So what do our Shift Managers do?

Shift Managers are a core member of the store's leadership team and have impact in variety of different responsibilities both preparing and serving our food.

Essential Duties For a Shift Manager May Include

• Leading shifts of 8+ team members
• Supervising and coaching team members to deliver exception Guest experience and performance
• Monitoring cleanliness, customer service, speed of service, and food safety
• Working closely with the store's General Manager and other store leaders to execute on business plans and new product rollouts
• Supporting new crew member onboarding and training
• Bending, kneeling, standing, and lifting (up to 25 lbs, as needed)

Qualifications

• Must be at least 18 years of age
• Positive and friendly attitude
• Reliable and dependable
• Love helping and serving others
• Enjoy and value teamwork
• Excited to learn in a fast-paced environment
• Prior restaurant experience preferred, but not required

Nos preocupamos por nuestros miembros del equipo y por eso les brindamos la oportunidad de aprender, crecer y tener éxito todos los días.

Beneficios De Ser Gerente De Turno

• Gana hasta $20 por hora
• Elegibilidad para bonos mensuales
• Comidas gratis
• Pago diario
• Horarios FLEXIBLES que se ajustan a tu agenda – Mañana, Tarde, Fines de semana – Tiempo completo y medio tiempo
• Vacaciones pagadas
• Programa de referidos – Bono de $100 por cada amigo que refieras y permanezca 90 días
• Telemedicina gratuita e ilimitada y programas virtuales de salud mental
• Fiestas de la empresa y ceremonias de reconocimiento
• Oportunidades de liderazgo y desarrollo profesional
• 30% de descuento en todos los restaurantes McDonald’s en Estados Unidos

Entonces, ¿qué hacen nuestros Gerentes de Turno?

Los Gerentes de Turno son una parte clave del equipo de liderazgo del restaurante y tienen impacto en una variedad de responsabilidades, incluyendo la preparación y el servicio de nuestros alimentos.

Las Responsabilidades Esenciales Pueden Incluir

• Liderar turnos con más de 8 miembros del equipo
• Supervisar y capacitar al equipo para ofrecer una experiencia excepcional al cliente y alto desempeño
• Monitorear la limpieza, el servicio al cliente, la velocidad del servicio y la seguridad alimentaria
• Trabajar de cerca con el Gerente General y otros líderes para ejecutar planes de negocio y lanzamientos de nuevos productos
• Apoyar la integración y capacitación de nuevos miembros del equipo
• Agacharse, arrodillarse, estar de pie y levantar (hasta 25 libras, según sea necesario)

Requisitos

• Tener al menos 18 años de edad
• Actitud positiva y amigable
• Ser confiable y responsable
• Disfrutar ayudar y servir a los demás
• Valorar el trabajo en equipo
• Tener entusiasmo por aprender en un entorno de ritmo rápido
• Experiencia previa en restaurantes es preferida, pero no requerida