McDonald's Shift Manager (Gerente de Turno)

McDonald's; Burlington (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free Meals

Daily pay

Flexible hours

Paid Vacation Time

Referral Program

Telemedicine

Company events

Leadership development

30% restaurant discount

Job summary

McDonald's in Burlington, NC is hiring a Shift Manager to lead daily operations and drive guest satisfaction. You’ll supervise 8+ team members, coach staff, ensure cleanliness, speed, and food safety, and collaborate with the General Manager on plans and new product launches.

Ideal candidates bring a positive, reliable attitude, enjoy teamwork, and are excited to learn in a fast-paced restaurant environment. Previous restaurant experience is welcome but not required; training is provided.

Qualifications

• Leading shifts of 8+ team members.
• Supervising and coaching team to deliver guest experience and performance.
• Monitoring cleanliness, customer service, speed of service, and food safety.
• Collaborating with General Manager on business plans and new product rollouts.
• Supporting onboarding and training for new crew members.

Responsibilities

• Lead shifts with 8+ team members.
• Coach and supervise team to deliver exceptional guest experience.
• Monitor cleanliness, service speed, and food safety.
• Work with GM and leaders on plans and launches.
• Assist onboarding and training of new hires.

Skills

Leadership

People management

Customer service

Training and onboarding

Store operations

Job description

• Comidas gratis

We care about our team members and that’s why we provide them with an opportunity to learn, grow, and succeed every single day.

Benefits Of Being a Shift Manager

• Make up to $20/hour
• Monthly bonus eligibility
• Free Meals
• Daily pay
• FLEXIBLE hours to fit your schedule – Morning, Evening, Weekends – Full and Part-time
• Paid Vacation Time
• Referral Program - $100 bonus for every friend you refer and stays 90 days.
• Free Unlimited Telemedicine and Virtual Mental Health Programs
• Company parties and award ceremonies
• Leadership and Career Development Opportunities
• 30% discount at all McDonald's throughout the United States

So what do our Shift Managers do?

Shift Managers are a core member of the store's leadership team and have impact in variety of different responsibilities both preparing and serving our food.

Essential Duties For a Shift Manager May Include

• Leading shifts of 8+ team members
• Supervising and coaching team members to deliver exception Guest experience and performance
• Monitoring cleanliness, customer service, speed of service, and food safety
• Working closely with the store's General Manager and other store leaders to execute on business plans and new product rollouts
• Supporting new crew member onboarding and training
• Bending, kneeling, standing, and lifting (up to 25 lbs, as needed)

Qualifications

• Must be at least 18 years of age
• Positive and friendly attitude
• Reliable and dependable
• Love helping and serving others
• Enjoy and value teamwork
• Excited to learn in a fast-paced environment
• Prior restaurant experience preferred, but not required

Beneficios De Ser Gerente De Turno

• Gana hasta $20 por hora
• Elegibilidad para bonos mensuales
• Comidas gratis
• Pago diario
• Horarios FLEXIBLES que se ajustan a tu agenda – Mañana, Tarde, Fines de semana – Tiempo completo y medio tiempo
• Vacaciones pagadas
• Programa de referidos – Bono de $100 por cada amigo que refieras y permanezca 90 días
• Telemedicina gratuita e ilimitada y programas virtuales de salud mental
• Fiestas de la empresa y ceremonias de reconocimiento
• Oportunidades de liderazgo y desarrollo profesional
• 30% de descuento en todos los restaurantes McDonald’s en Estados Unidos

Entonces, ¿qué hacen nuestros Gerentes de Turno?

Los Gerentes de Turno son una parte clave del equipo de liderazgo del restaurante y tienen impacto en una variedad de responsabilidades, incluyendo la preparación y el servicio de nuestros alimentos.

Las Responsabilidades Esenciales Pueden Incluir

• Liderar turnos con más de 8 miembros del equipo
• Supervisar y capacitar al equipo para ofrecer una experiencia excepcional al cliente y un alto desempeño
• Monitorear la limpieza, el servicio al cliente, la velocidad del servicio y la seguridad alimentaria
• Trabajar de cerca con el Gerente General y otros líderes para ejecutar planes de negocio y lanzamientos de nuevos productos
• Apoyar la integración y capacitación de nuevos miembros del equipo
• Agacharse, arrodillarse, estar de pie y levantar (hasta 25 libras, según sea necesario)

Requisitos

• Tener al menos 18 años de edad
• Actitud positiva y amigable
• Ser confiable y responsable
• Disfrutar ayudar y servir a los demás
• Valorar el trabajo en equipo
• Tener entusiasmo por aprender en un entorno de ritmo rápido
• Experiencia previa en restaurantes es preferida, pero no requerida