MBO Operations & Analytics Manager

Samsung Electronics Perú; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Samsung Electronics America, Inc. is seeking an MBO Operations & Analytics Manager to own the digital MBO engine, including systems, data, and automation powering enterprise processes.

The role combines analytics, automation, and operations to deliver validated data, scoring, and dashboards for SEA leadership. You will collaborate with business owners across lines of business, develop real-time dashboards, and expand self-service reporting while exploring AI-enabled improvements and ensuring

Qualifications

• 6+ years in analytics, systems administration, FP&A, or performance roles.
• Experience with data integration, validation, and dashboards.
• Experience building AI-assisted tools for internal processes.

Responsibilities

• Build and maintain automated validation of MBO data submissions.
• Own data integration across source systems and downstream scorecards.
• Develop and maintain the scoring engine and real-time dashboards for leadership.
• Expand self-service reporting for executives and business owners.
• Evaluate AI-enabled approaches to improve MBO administration efficiency.
• Manage day-to-day MBO system setup and maintenance.
• Support quarterly/semi-annual evaluation cycles with timely submissions.
• Troubleshoot user issues and reduce recurring requests via tooling.

Skills

Data analytics

Data integration

Dashboarding

AI-enabled tooling

Stakeholder comms

Education

Bachelor's degree in Business Administration or Data Analytics

Tools

Excel

Power BI

Tableau

Varicent

Job description

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role Summary

The MBO Operations & Analytics Manager is a newly created role within a team that is being rebuilt to transform the MBO process within SEA. This role owns the "digital MBO engine" — the systems, data, and automation that power the enterprise MBO process. This role splits focus roughly evenly between analytics/automation and day-to-day operations: building and maintaining automated validation, data integration, scoring, and dashboarding capabilities, while also running exception-based workflow management and self-service support for business owners and executives across SEA's lines of business.

Role and Responsibilities

• Build and maintain automated validation of MBO data submissions, reducing manual review and error risk across business units.
• Own data integration across source systems (e.g., Varicent) and downstream scorecards, ensuring consistent, reliable data flows for target-setting and evaluation cycles.
• Develop and maintain the scoring engine used to calculate MBO results, and build dashboards that give leadership and business owners real-time visibility into performance.
• Build and expand self-service capabilities so executives and business owners can access standard reports, forms, and status updates without manual intervention from the MBO team.
• Evaluate, prototype, and implement AI-enabled approaches to drive MBO administration efficiency.
• Manage day-to-day MBO system setup and maintenance, including scorecard configuration and ongoing administration.
• Support actual collection and score calculation for quarterly and semi-annual evaluation cycles, coordinating with business owners across LOBs to ensure timely, accurate submissions.
• Respond to user and system administration needs (corrections, access issues, technical troubleshooting) with an eye toward reducing recurring requests through better tooling.
• Support the Leadership Committee evaluation cycle by ensuring data, scoring, and dashboards are ready and accurate ahead of key reviews.

Skills and Qualifications

Education

Bachelor's degree in Business Administration, Data Analytics, or a related field

Experience

• 6+ years of experience in business/data analytics, systems administration, financial planning & analysis, or operations roles involving performance management, incentive, or scorecard systems.
• Hands-on experience with data integration, validation, and dashboarding tools (e.g., Excel/Power BI/Tableau-class tools; experience with Varicent or similar incentive/performance management platforms a strong plus).
• Experience building AI-assisted tools or portals for internal business processes (e.g., using low-code/AI platforms such as Gemini, Codex, or similar).
• Strong process orientation with the ability to design workflows and exception-management logic, not just execute existing ones.
• Effective communicator able to work directly with business owners on data and process issues.

Life @ Samsung

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

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Equal Employment Opportunity

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).