MBO Operations & Analytics Manager

Samsung; Plano (TX); On-site; USD 95,000 - 135,000; Full time

Job summary

Samsung Electronics America, Inc. in Plano, Texas is seeking a senior analytics professional to lead the Digital MBO Engine & Automation and MBO Operations.

You will build automated data validation, integrate source systems, and develop scoring engines and real-time dashboards for leaders. The ideal candidate has a Bachelor's in Business Analytics and 6+ years in analytics or FP&A, with hands-on experience in Excel, Power BI, Tableau, Varicent, and AI-enabled tooling.

Qualifications

• Bachelor's degree in Business Administration, Data Analytics, or related field.
• 6+ years in business/data analytics, systems administration, FP&A, or operations roles.
• Experience with data integration, validation, and dashboarding tools.

Responsibilities

• Build and maintain automated validation of MBO data submissions.
• Own data integration across source systems (e.g., Varicent) and downstream scorecards.
• Develop and maintain the scoring engine used to calculate MBO results, and build dashboards for leadership visibility.
• Expand self-service capabilities for executives to access standard reports and status updates.
• Evaluate, prototype, and implement AI-enabled approaches to drive MBO efficiency.
• Manage day-to-day MBO system setup and maintenance, including scorecard configuration.
• Support quarterly/semi-annual evaluation cycles with timely submissions and collaboration with LOBs.
• Resolve user and admin issues with tooling improvements to reduce recurring requests.

Skills

Data analytics

Systems administration

Financial planning & analysis

Performance management

Education

Bachelor's degree in Business Administration, Data Analytics, or related field

Tools

Excel

Power BI

Tableau

Varicent

Gemini

Codex

Job description

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Digital MBO Engine & Automation

• Build and maintain automated validation of MBO data submissions, reducing manual review and error risk across business units.
• Own data integration across source systems (e.g., Varicent) and downstream scorecards, ensuring consistent, reliable data flows for target-setting and evaluation cycles.
• Develop and maintain the scoring engine used to calculate MBO results, and build dashboards that give leadership and business owners real-time visibility into performance.
• Build and expand self-service capabilities so executives and business owners can access standard reports, forms, and status updates without manual intervention from the MBO team.
• Evaluate, prototype, and implement AI-enabled approaches to drive MBO administration efficiency.

MBO Operations

• Manage day-to-day MBO system setup and maintenance, including scorecard configuration and ongoing administration.
• Support actual collection and score calculation for quarterly and semi-annual evaluation cycles, coordinating with business owners across LOBs to ensure timely, accurate submissions.
• Respond to user and system administration needs (corrections, access issues, technical troubleshooting) with an eye toward reducing recurring requests through better tooling.
• Support the Leadership Committee evaluation cycle by ensuring data, scoring, and dashboards are ready and accurate ahead of key reviews.

Skills and Qualifications

Education

• Bachelor's degree in Business Administration, Data Analytics, or a related field

Experience

• 6+ years of experience in business/data analytics, systems administration, financial planning & analysis, or operations roles involving performance management, incentive, or scorecard systems.
• Hands-on experience with data integration, validation, and dashboarding tools (e.g., Excel/Power BI/Tableau-class tools; experience with Varicent or similar incentive/performance management platforms a strong plus).
• Experience building AI-assisted tools or portals for internal business processes (e.g., using low-code/AI platforms such as Gemini, Codex, or similar).
• Strong process orientation with the ability to design workflows and exception-management logic, not just execute existing ones.
• Effective communicator able to work directly with business owners on data and process issues.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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