MBA Admissions & Office Operations Lead

The University of Texas at Austin; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The University of Texas at Austin's Red McCombs School of Business is seeking a Senior Administrative Associate to support MBA Admissions, Financial Aid, and the MBA Program Office. This role handles front-line communications, application processing, and event support while overseeing daily front desk operations.

Responsibilities include admissions inquiries, event coordination, mail handling, conference room reservations, and assisting with financial aid communications.

Qualifications

• Bachelor's degree and three years of experience with clerical functions, hospitality and/or receptionist functions.
• Experience planning and coordinating logistics for large events in a customer-facing role.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to work independently with little supervision.
• Excellent written and editing skills.
• Strong interpersonal and teamwork skills.

Responsibilities

• Admissions: Serve as MBA admissions front line for phone and email inquiries, manage inboxes, assist walk-in prospective students.
• Event Support: Assist with admissions event check-in, set up, and attendance confirmations.
• Application Processing: Help with application processing and communication with incomplete MBA applicants.
• MBA Front Desk: Perform receptionist functions, staff front desk, coordinate student worker schedule, maintain professional reception area, manage mail and supplies, handle reservations.
• Financial Aid: Assist Financial Aid communications, meet deadlines, provide student support and counseling on tuition payments and FAFSA renewal.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

Bachelor's degree

Job description

The University of Texas at Austin's Red McCombs School of Business is seeking a Senior Administrative Associate to support MBA Admissions, Financial Aid, and the MBA Program Office. This role handles front-line communications, application processing, and event support while overseeing daily front desk operations.

Responsibilities include admissions inquiries, event coordination, mail handling, conference room reservations, and assisting with financial aid communications.