Mazda Master Diagnostics Technician

South Bay Mazda; Torrance (CA); On-site; USD 100,000 - 200,000; Full time

Job summary

South Bay Mazda in Torrance, CA is seeking a Mazda Master Technician with a diagnostic focus to identify and repair electrical and software systems while delivering excellent customer service.

The role uses diagnostics equipment to troubleshoot complex drivability issues and CAN network analysis. Mazda certifications are recommended but not required, with valuable Mazda Master Technician training and ASE/SAE certifications preferred.

Qualifications

• Mazda certifications recommended but not required.
• ASE certification or SAE certification preferred
• High school diploma or GED is required
• Completion of a certified post-secondary training program is mandatory; an associate degree is ideal

Responsibilities

• Advanced Diagnostics: Independently troubleshoot highly complex drivability, electrical, and mechanical issues, particularly those requiring CAN network analysis
• Complex Repairs: Execute heavy-duty powertrain, transmission, and structural repairs in accordance with Mazda's strict manufacturer specifications and warranty standard
• Follow a checklist-based approach to comprehensively examine all vehicle systems, such as the engine, transmission, air conditioning, and brake systems
• Determine and investigate any malfunction codes in the vehicle's integrated diagnostic system using skilled expertise and diagnostic tools
• Create protocols for tracking diagnostic tests and repairs, acquiring necessary technical manuals, and more throughout our dealerships
• Explain automotive systems issues to customers to ensure a clear, transparent repair process
• Facilitate customer satisfaction and repeat business by following all manufacturer specifications for vehicle systems repairs

Skills

Diagnostics

Customer service

Communication

Problem solving

Education

High school diploma or GED

Associate degree (preferred)

Mazda Master Technician training

Tools

Diagnostic tools

CAN network analysis

Job description

South Bay Mazda in Torrance, CA is seeking a Mazda Master Technician with a diagnostic focus to identify and repair electrical and software systems while delivering excellent customer service.

The role uses diagnostics equipment to troubleshoot complex drivability issues and CAN network analysis. Mazda certifications are recommended but not required, with valuable Mazda Master Technician training and ASE/SAE certifications preferred.