Maximus, Field Operations Manager (IT) - Application via WayUp

WayUp; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

Retirement savings plan

Job summary

A leading consulting firm is seeking a Field Operations Manager to oversee IT infrastructure management and coordinate large-scale deployments. The role requires significant project management skills and a Bachelor's Degree. The position demands US citizenship due to clearance requirements and offers a competitive salary of $110,000 - $170,000.

Qualifications

• Public Trust clearance or higher; candidates must be US citizens without dual citizenship.
• 3+ years technical project management experience.
• PMP and ITIL certifications are important.

Responsibilities

• Plan and lead major technology and site assignments.
• Coordinate large-scale field operations deployments.
• Supervise other deployment staff.

Skills

Technical project management

IT infrastructure management

Strong project management

Network troubleshooting

Education

Bachelor's Degree or higher

Tools

Service Now

Job description

Maximus, Field Operations Manager (IT) - Application via WayUp

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This role is with Maximus. WayUp is partnering with Maximus to hire top talent.

Description & Requirements

Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms.

The Field Operations Manager (IT) applies deep expertise in field deployments, IT infrastructure management, and hardware procurement. Plans and leads major technology and site assignments. Evaluates performance results and recommends changes to optimize field operations and project success. Functions as a technical expert across multiple project assignments and may supervise other deployment staff.

This position is contingent upon contract award.

The role must be performed on-site at the Camp Springs. Maryland location. Occasional paid travel CONUS and OCONUS may be required to field offices as needed.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS170, P2, Band 5

Job-Specific Essential Duties and Responsibilities:

• Coordinate large-scale field operations deployments, including opening new facilities, office moves, relocations, and infrastructure refresh activities.
• Oversee IT infrastructure management, ensuring seamless integration of servers, storage, and network devices in field locations
• Lead hardware procurement processes: define requirements, source vendors, manage purchase orders, and track delivery schedules
• Support and maintain network interoperability and consistency/redundancy on capabilities between field offices.
• The Field Operations Manager shall work with the Government Deployment Manager during coordination of large office moves, opening of new facilities, relocations and refresh activities. Manage and coordinate urgent and complicated support issues.
• Shall be willing to travel and have strong project management and supervisory skills.
• The Field Operations Manager shall manage the Contractor deployment IT staff and review/evaluate their work.
• Coordinate and perform network troubleshooting and remote site support as required.
• Serve as the primary point of contact (POC) for deployment activities and be responsible for implementing deployment plans.
• In addition, they shall ensure task order deployment staff attend weekly Office of Information Technology Facilities calls, Roll-out Operations Center calls, deployment calls, release management calls and Application Support Center calls to ensure IT requirements are provided for these moves, openings and relocations.
  
  

Job Specific Minimum Requirements

• Public Trust clearance or higher; due to contract requirements candidates must be US citizens without dual citizenship with another country
• Bachelor’s Degree or higher
• 3+ years technical project management experience
• PMP certification or equivalent
• Candidate must have ITIL certification or be willing and able to obtain this certification prior to offer being made.
• Infrastructure background; knowledgeable of IT service desk environment (ITSM), specifically Service Now
• \#techjobs \#clearance
  
  

Minimum Requirements

TCS170, P2, Band 5

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$110,000.00

Maximum Salary

$170,000.00

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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