Integration Technical Services Manager

TEKsystems; Washington, Baltimore (District of Columbia, MD); Hybrid; USD 89,544 - 96,432; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) Retirement Plan

Short and Long-Term Disability

Job summary

A leading IT services firm in Washington, DC is seeking an Integration Technical Services Manager to oversee projects with both on-site and offshore teams. Responsible for service strategies and managing stakeholder relations, the role requires strong experience in technical integration and leadership. Candidates should have a Bachelor's degree in a relevant field, with over 5 years in technical roles. This 7-month contract position offers competitive pay and benefits.

Qualifications

• 5+ years of experience in technical integration roles.
• 2+ years in a leadership position.
• Strong understanding of Software Development Life Cycle (SDLC).

Responsibilities

• Oversee project health and manage teams.
• Implement service strategies and operational policies.
• Ensure smooth deployments and issue resolution.

Skills

MuleSoft

APIs

Cloud technologies

Stakeholder management

System integration

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

MuleSoft

Azure Logic Apps

Dell Boomi

Job description

Join to apply for the Integration Technical Services Manager role at TEKsystems

1 day ago Be among the first 25 applicants

Join to apply for the Integration Technical Services Manager role at TEKsystems

This range is provided by TEKsystems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $70.00/hr

Direct message the job poster from TEKsystems

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.

Ready to join us?

Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

The Integration Technical Service Manager oversees multiple projects with both on-site and offshore teams. This position oversees project health, manages the team and stakeholders, and leads efforts to improve program performance and customer experience. One of the keys to success in this role is an ability to work across teams, both internally and externally, and align solutions toward customer needs.

This is a 7-month contract assignment supporting our parent company at their headquarters in Baltimore and would entail working 3 days per week onsite.

Key Responsibilities

• Developing and implementing effective service strategies and operational policies to enhance performance and reliability.

• Assisting release management processes, serving as a key liaison between development and support teams to ensure smooth deployments and issue resolution.

• Design and enforce SLAs, KPIs, and SOPs to maintain service quality and accountability.

• Working on application integration projects, MuleSoft, contributing to seamless data flow and system interoperability.

• Facilitate Scrum ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives

• Coordinate with stakeholders to ensure alignment and clear communication

• Remove obstacles and resolve conflicts to maintain team productivity

• Monitor sprint progress and report key metrics (e.g., burndown charts)

Skills & Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (Master’s preferred)

• 5 or more years of experience in technical integration roles, including 2 or more years in a leadership position

• Proven experience with integration tools (e.g., MuleSoft, Dell Boomi, Azure Logic Apps)

• Strong understanding of APIs, web services, middleware, and cloud technologies

• Excellent communication and stakeholder management skills

• Familiarity with ITIL or other service frameworks is a plus

• Hands-on experience in system integration, APIs, middleware, or enterprise service bus (ESB) technologies

• Strong understanding of Software Development Life Cycle (SDLC), DevOps methodologies, and industry-standard development best practices

• Knowledge in cloud platforms (e.g., AWS, Azure, GCP) and infrastructure automation tools (e.g., Terraform, Jenkins)

Preferred Attributes

• Agile mindset with a focus on continuous improvement

• Detail-oriented with a systems-thinking approach

• Ability to thrive in fast-paced, hybrid tech environments

************************************

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, Dental, and Vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life and AD&D for employee and dependents)

• Short and Long-Term Disability

• Time Off/Leave (PTO, Vacation or Sick Leave)

The expected posting close date is September 2, 2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting and Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at TEKsystems by 2x

Sign in to set job alerts for “Technical Services Manager” roles.

Bethesda, MD $120,000.00-$150,000.00 5 months ago

Technical Service Manager-Electrical Testing (Baltimore)

Washington, DC $140,000.00-$160,000.00 5 days ago

Washington, DC $93,974.40-$156,603.20 6 days ago

Senior Manager, IT Infrastructure Services

Sr. Manager, Technical Service Excellence (Sparks, Maryland)

Sparks, MD $143,900.00-$237,600.00 2 months ago

Belmont, VA $140,000.00-$180,000.00 2 weeks ago

Arlington, VA $160,000.00-$190,000.00 2 weeks ago

Technical Operations Manager, Amazon Dedicated Cloud (ADC) Support Engineering

Arlington, VA $116,400.00-$203,600.00 3 weeks ago

Technical Operations Manager, Amazon Dedicated Cloud (ADC) Support Engineering

Columbia, MD $116,400.00-$203,600.00 2 weeks ago

Chevy Chase, MD $115,000.00-$300,000.00 2 weeks ago

Washington, DC $150,000.00-$165,000.00 1 day ago

Manager, Customer Success, Consumables, Household Essentials

Washington, DC $210,000.00-$260,000.00 3 weeks ago

Lanham Technical Support Operations Manager

Washington, DC $177,000.00-$251,000.00 1 week ago

Hagerstown, MD $150,009.00-$206,262.00 3 days ago

SAP NS2 Technical Quality Manager/Sr. Support Engineer (MaxSecure)-Remote

Baltimore, MD $140,000.00-$215,000.00 2 weeks ago

Manager, Technical Deployment Strategist - Capital One Software (Remote)

Manager, Technical Deployment Strategist - Capital One Software (Remote)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.