Remote Matu Chin Interpreter

Language Services Associates, Inc.; United States; Remote; USD 41,328 - 68,880; Part time

Job summary

A leading language services provider is seeking a Telephonic Interpreter to facilitate communication for the Limited English Proficient (LEP) community. Responsibilities include handling calls on demand and providing superior customer service while adhering to professional conduct standards. The ideal candidate is fully fluent in English and Matu Chin, with 2+ years of interpreting experience and technology proficiency. This role offers a crucial contribution to a global environment and supports various sectors such as medical and legal.

Qualifications

• 2+ years of professional interpreting experience preferred.
• Industry specific certifications/trainings preferred.
• Proof of 40+ hour medical interpreting training preferred.

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Complete training(s) and participate in ongoing Quality Assurance monitoring.

Skills

Full fluency in both English and Matu Chin

Technology proficient

Excellent customer service

Tools

Microsoft Word

Job description

Overview

As a telephonic interpreter for Matu Chin in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience

• Full fluency in both English and Matu Chin
• US or International Based
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises
• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience