MATRIX Account Manager

MATRIX; Concord (NH); On-site; USD 85,000 - 125,000; Full time

Job summary

MATRIX is seeking a highly skilled Account Manager to turn qualified leads into lasting client partnerships and ensure exceptional service delivery across critical projects in the United States.

They will own the full client lifecycle within the nuclear sector, collaborate with our Home Office Team to deliver top talent to utilities, EPCs, and OEMs, and drive growth while ensuring value meets client expectations. Travel to client sites is required.

Qualifications

• Bachelor's degree in Business, Engineering, or related field (equivalent experience considered).
• Experience in nuclear energy or related sectors.
• Ability to travel to client sites as required.

Responsibilities

• Convert qualified leads into long-term, high-value clients through strategic engagement.
• Develop customized proposals and RFP responses aligned with client needs.
• Serve as primary contact for assigned clients and build long-term partnerships.
• Conduct regular meetings and site visits to monitor client satisfaction and deployed employee performance.
• Identify and pursue organic growth opportunities within existing accounts across business lines/geographies.
• Oversee contract performance to ensure deliverables, milestones, budgets, and forecasted revenue targets are met.
• Negotiate renewals, extensions, and contract modifications as needed.
• Collaborate with Recruiting to meet staffing and service delivery goals.
• Ensure timely invoicing, documentation accuracy, and performance reporting.
• Provide accurate account reports, forecasts, and updates to leadership.

Skills

Verbal communication

Client relationship management

Negotiation

Project management

Multi-client account management

CRM proficiency

Education

Bachelor's degree in Business, Engineering, or related field

Tools

HubSpot CRM

Job description

MATRIX is seeking a highly skilled and experienced Account Manager to join our dynamic team. In this position, they can turn qualified leads into lasting client partnerships and ensure exceptional service delivery across some of the most critical projects and facilities in the country.

They will own the full client lifecycle, from converting qualified leads into new clients to managing long-term relationships and driving growth within the nuclear sector. They will be a part of and collaborate with our Home Office Team to deliver top talent to utilities, EPCs, and OEMs, ensuring that every engagement meets the highest level of value to our clients.

WORK SCHEDULE: 5/8s

ESSENTIAL FUNCTIONS & RESPONSIBLITIES:

• Convert qualified leads into long-term, high-value clients through strategic and consultative engagement
• Develop customized proposals and RFP responses aligned with client needs and MATRIX capabilities
• Serve as the primary point of contact for assigned clients and build trusted, long-term partnerships
• Conduct regular meetings and site visits to monitor client satisfaction and deployed employee performance
• Identify and pursue organic growth opportunities within existing accounts (expansion across business lines/geographies)
• Oversee contract performance to ensure deliverables, milestones, budgets, and forecasted revenue targets are met
• Manage cost tracking, forecasting, and profitability for assigned accounts
• Negotiate renewals, extensions, and contract modifications as needed
• Collaborate with Recruiting to meet staffing and service delivery goals
• Ensure timely invoicing, documentation accuracy, and performance reporting
• Provide accurate account reports, forecasts, and updates to leadership

QUALIFICATIONS:

REQUIRED QUALIFICATIONS:

• Excellent verbal communication skills - candidate must be articulate, polished, and outgoing, with strong client-facing presence and relationship-building ability
• 5+ years of experience in nuclear energy, power generation, transmission & distribution, renewable energy, data centers, and/or industrial infrastructure markets
• Established professional network within one or more of the listed sectors above
• Proven ability to manage multiple client accounts and oversee project delivery
• Strong communication, negotiation, and client engagement skills
• Bachelor's degree in Business, Engineering, or related field (equivalent experience considered)
• CRM proficiency (HubSpot preferred)
• Ability and willingness to travel to client sites as required

PREFERRED QUALIFICATIONS:

• Project Management
• Project Controls
• Maintenance or Construction
• Operations
• Management / Leadership

PHYSICAL REQUIREMENTS:

Ability to travel to client sites as required (including site visits and in-person client meetings)