MATRIX Account Manager

Matrix PMO; Concord (NH); On-site; USD 95,000 - 102,000; Full time

Job summary

Matrix PMO seeks an experienced Account Manager to convert qualified leads into lasting client partnerships and ensure top-tier service delivery across critical projects nationwide. The role owns the full client lifecycle, from securing new clients to managing long-term relationships and driving growth within the nuclear sector.

You will collaborate with our Home Office Team to deliver value to utilities, EPCs, and OEMs.

Qualifications

• 5+ years of experience in nuclear energy, power generation, transmission & distribution, renewable energy, data centers, and/or industrial infrastructure markets.
• Established professional network within one or more of the listed sectors above.
• Ability and willingness to travel to client sites as required.

Responsibilities

• Convert qualified leads into long-term, high-value clients through strategic engagement.
• Develop customized proposals and RFP responses aligned with client needs and MATRIX capabilities.
• Serve as the primary point of contact for assigned clients and build trusted partnerships.
• Conduct regular meetings and site visits to monitor client satisfaction and deployed employee performance.
• Identify and pursue organic growth opportunities within existing accounts across business lines/geographies.
• Oversee contract performance to ensure deliverables, milestones, budgets, and forecasted revenue targets are met.
• Manage cost tracking, forecasting, and profitability for assigned accounts.
• Negotiate renewals, extensions, and contract modifications as needed.
• Collaborate with Recruiting to meet staffing and service delivery goals.
• Ensure timely invoicing, documentation accuracy, and performance reporting.
• Provide accurate account reports, forecasts, and updates to leadership.

Skills

Verbal communication

Client relationship management

Negotiation skills

Travel willingness

Education

Bachelor's degree in Business, Engineering, or related field

Job description

MATRIX is seeking a highly skilled and experienced Account Manager to join our dynamic team. In this position, they can turn qualified leads into lasting client partnerships and ensure exceptional service delivery across some of the most critical projects and facilities in the country.

They will own the full client lifecycle, from converting qualified leads into new clients to managing long-term relationships and driving growth within the nuclear sector. They will be a part of and collaborate with our Home Office Team to deliver top talent to utilities, EPCs, and OEMs, ensuring that every engagement meets the highest level of value to our clients.

WORK SCHEDULE: 5/8s

ESSENTIAL FUNCTIONS & RESPONSIBLITIES:

• Convert qualified leads into long-term, high-value clients through strategic and consultative engagement
• Develop customized proposals and RFP responses aligned with client needs and MATRIX capabilities
• Serve as the primary point of contact for assigned clients and build trusted, long-term partnerships
• Conduct regular meetings and site visits to monitor client satisfaction and deployed employee performance
• Identify and pursue organic growth opportunities within existing accounts (expansion across business lines/geographies)
• Oversee contract performance to ensure deliverables, milestones, budgets, and forecasted revenue targets are met
• Manage cost tracking, forecasting, and profitability for assigned accounts
• Negotiate renewals, extensions, and contract modifications as needed
• Collaborate with Recruiting to meet staffing and service delivery goals
• Ensure timely invoicing, documentation accuracy, and performance reporting
• Provide accurate account reports, forecasts, and updates to leadership

REQUIRED QUALIFICATIONS:

• Excellent verbal communication skills — candidate must be articulate, polished, and outgoing, with strong client-facing presence and relationship-building ability
• 5+ years of experience in nuclear energy, power generation, transmission & distribution, renewable energy, data centers, and/or industrial infrastructure markets
• Established professional network within one or more of the listed sectors above
• Proven ability to manage multiple client accounts and oversee project delivery
• Strong communication, negotiation, and client engagement skills
• Bachelor’s degree in Business, Engineering, or related field (equivalent experience considered)
• Ability and willingness to travel to client sites as required

PREFERRED QUALIFICATIONS:

• Project Management
• Project Controls
• Maintenance or Construction
• Operations

PHYSICAL REQUIREMENTS:

Ability to travel to client sites as required (including site visits and in-person client meetings)

COMPENSATION:

This position is designed with a strong emphasis on performance-based compensation. Employees receive a base salary of $95,000–$102,000, with a substantial commission opportunity that represents a significant portion of total earning potential. The commission plan is uncapped, allowing successful performers to substantially increase their overall compensation.

MATRIX is a proud Service Disabled Veteran Owned Business and an Equal Opportunity Employer.