Matre D/Guest Service Lead

The-Italian-Daughter; Scottsdale (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

The Maître D / Guest Service Lead at The-Italian-Daughter will champion an outstanding guest experience from greeting to farewell. You will lead the host team, coordinate reservations and seating, and ensure seamless front-of-house operations that reflect our Italian fine-dining standard.

This role demands presence, hospitality finesse, and a commitment to service excellence. As a senior member of the dining room team, you will mentor staff, monitor service cues, and uphold our brand of

Qualifications

• The Maître D / Guest Service Lead is responsible for creating an exceptional and personalized guest experience from arrival through departure.
• This leadership role oversees the host team, manages reservations and seating, maintains smooth front-of-house flow, and ensures the restaurant’s high standards of hospitality, service, and Italian fine-dining excellence are consistently delivered.

Responsibilities

• Create an exceptional and personalized guest experience from arrival to departure.
• Oversee host team, reservations, and seating.
• Maintain smooth front-of-house flow and uphold high hospitality standards.

Job description

Job details:

• The Maître D / Guest Service Lead is responsible for creating an exceptional and personalized guest experience from arrival through departure.
• This leadership role oversees the host team, manages reservations and seating, maintains smooth front-of-house flow, and ensures the restaurant’s high standards of hospitality, service, and Italian fine-dining excellence are consistently delivered.