Guest Experience Lead – Dining Room & Large Parties

Maggiano's; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare plans

Tuition assistance

Market Leading 401(k)

Discounts on items

Job summary

Maggiano's is seeking a Maitre D to oversee the dining room, greet Guests, seat Guests, and manage guest flow for large parties, ensuring a warm and memorable dining experience. This role emphasizes hospitality, teamwork and smooth service in a fast-paced environment.

You will collaborate with Front of House teams to support events, weddings and special occasions while upholding Maggiano's standards of hospitality and guest care throughout every shift.

Qualifications

• Oversee dining room operations and guest seating.
• Coordinate large party reservations and events.
• Act as goodwill ambassador to Guests.

Responsibilities

• Greet guests and seat them in the dining room.
• Oversee the dining room for smooth service during peak times.
• Coordinate with front-of-house staff for events and large groups.

Skills

Customer service

Guest interaction

Team leadership

Job description

Maggiano's is seeking a Maitre D to oversee the dining room, greet Guests, seat Guests, and manage guest flow for large parties, ensuring a warm and memorable dining experience. This role emphasizes hospitality, teamwork and smooth service in a fast-paced environment.

You will collaborate with Front of House teams to support events, weddings and special occasions while upholding Maggiano's standards of hospitality and guest care throughout every shift.