Math Center Program Specialist 2
Pierce College District
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Job summary
Pierce College District is seeking a Math Center Program Specialist to oversee daily Math Center operations, supervising student and part-time hourly staff and training tutors for classroom-embedded support across in-person, hybrid, and online settings.
The role emphasizes equity-centered practices, staff coaching, and collaboration with the Embedded Math Specialist to support historically underserved students at Fort Steilacoom and Pierce campuses.
Qualifications
- Bachelor's degree in Mathematics or related field or equivalent professional experience combined with education in Mathematics or related fields.
- Experience with tutoring or student services preferred.
- Commitment to equity, diversity and inclusion in higher education.
Responsibilities
- Oversee daily operations of Math Center spaces and staff.
- Supervise student and part-time hourly staff.
- Triage student needs and guide to appropriate services.
- Coach staff and coordinate tutor training across modalities (in-person, hybrid, online).
- Create welcoming and inclusive learning environments.
Skills
Education
Tools
Job description
The starting salary range for this position is $50,412.00 to $59,760.00, with most candidates starting at $50,412.00. This is a full-time, permanent, classified, overtime-eligible position with the Pierce College District. The main work location is Fort Steilacoom campus and standard work hours are between 8:00am and 5:00pm Monday through Friday. This position reports directly to the Embedded Math Specialist and requires regular and consistent attendance. This position is eligible for one day of telework per week after the probationary period.
The mission of Pierce College is to create quality educational opportunities to a diverse community of learners to thrive in an evolving world. The Pierce College District is committed to being an anti‑racist institution; to truly be anti‑racist we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college. We work to ensure that every student in the Pierce College District feels valued, respected, and inspired to achieve their goals. We provide a brave space for Black, Indigenous, Persons of Color (BIPOC), LGBTQ/QTPOC students, students with disabilities, and all students and staff to seek refuge, and an opportunity for them to cultivate their strengths, intelligence, resilience, and creativity. To learn more about our Equity, Engagement, and Belonging efforts, please visit: https://www.pierce.ctc.edu/equity‑engagement‑and‑belonging.
The Math Center Program Specialist helps advance the equity‑centered mission of Pierce College by connecting students with valuable learning support and campus resources, keeping marginalized, socially diverse, and systemically nondominant students at the center of their work. General tasks include overseeing the daily operations of Math Center spaces; supervising student and part‑time hourly staff; assisting in the implementation of staff training and professional development programs for classroom‑embedded support, training tutors to work effectively with faculty and students within grounded, hybrid, and online classrooms; creating a welcoming, inclusive, and supportive environment for learning; triaging student needs, guiding students to applicable services; tutoring for students in mathematics; and contributing to the establishment of antiracist program standards, services, and procedures. The person in this position will work with the embedded math specialist to: assess the effectiveness of the embedded work in reaching and working with historically non‑dominant students from underserved racial and cultural communities, as well as other marginalized student cohorts; provide counsel and coaching to tutoring staff that supports culturally affirming and inclusive practice; and help conduct reviews of student satisfaction with program services.
Program specialists are also key collaborators in the creation and fostering of a supportive team culture. In order to promote equitable student access and success, the program specialist fosters empowering academic and social experiences for students and part‑time student and temporary staff with active listening, affirmation, and genuine empathy that honors each student and staff member’s journey. Listening, observing, valuing and validating, embracing, and building meaningful relationships with students in the tutoring center is at the heart of this position.
Named as a Top 5 Finalist and a Rising Star for the 2019 Aspen Prize for Community College Excellence, Pierce College Fort Steilacoom was recognized for exceptional achievements in student learning, certificate and degree completion while in community college and after transferring to a four‑year institution, employment and earnings rates after graduation, and access for and success of minority and low‑income students. Pierce College District was named as a Top 10 finalist for the 2021 Aspen Prize and a Top 25 for 2023.
Take a peek with aerial campus views!
Located on a beautiful 140‑acre site adjacent to a 340‑acre community, recreational park, and Waughop Lake.
Located on an expansive site with 125‑acres of wooded land with beautiful hideaways.
Located at the Joint Base Lewis‑McChord military sites, serving many of our military and active‑duty families that are serving our country.
- Student Support & Program Coordination
- Create a Radically Welcoming Environment that Inspires a Sense of Belonging: Oversee center spaces: In collaboration with the embedded math specialist, classified staff colleagues, and student and part‑time temporary staff, create inviting and inclusive learning spaces and services such that students feel like valued members of our community
- Maintain welcoming and safe center appearance, with functioning and adequate furnishings and resources, problem solving positive solutions, and submitting work‑orders as needed
- Develop methods to ensure that student voices are collected and included when reviewing center policies, practices, and procedures
- Interpret and analyze program policies and procedures to identify inequities and dismantle barriers
- Consistently model professional behavior and effective communication, proactively nurturing a collaborative team environment, actively demonstrate respect for diversity and inclusivity, and serve as a leadership coach for all staff
- Hold consistent open office hours
- Be available for timely student and staff support
- Assist students are who are referred to, or seek out, tutoring or mentoring help
- Coach staff using empowering techniques, providing the guidance resources, and support needed for them to be successful in their work with students
- Promote open office hours that are available in multiple modalities (in‑person and online)
- Provide meaningful customer service
- Use Active Listening skills, focused on intent to learn and empathize, to offer culturally responsive and personalized consultation to program participants, demonstrating respect for cultural communication differences
- Host the main desk of the center, serving as primary contact for students, tutors, faculty, staff, and the community regarding program services
- Arrange peer tutor and mentor matches with student requests for academic support: identifying academic support needs, considering student preferences, and connecting students with most appropriate services and/or resources
- Schedule appointments and arrange study groups using specialized tracking system
- Maintain current practice in 1:1 tutoring by working in the Math Center as a tutor to support students
- Maintain specialized program database
- Coordinate program services, compile participation data, create process documents, and maintain personnel and student usage records using Microsoft Office programs, related database systems, learning management systems, and other app programs
- Staff Team Leadership
- Assist with recruiting efforts
- Promote work opportunities to students that align with their academic and career goals, with a focus on increasing team diversity to ensure a staff that is representative of our student populations and connecting students with campus jobs and leadership positions that validate identity, build self‑efficacy, encourage teamwork, and foster sense of belonging
- Collaborate on the development and implementation of equitable and race‑conscious practices that advance the recruitment, onboarding, training, and on‑going support of a diverse and inclusive team of tutors
- Review applications and conduct interviews making recommendations for hire; complete hiring and onboarding processes and procedures for all new student and part‑time staff
- Co‑facilitate the tutor training program, taking the lead in coordinating and monitoring onboarding of new student and part‑time staff
- Mentor/coach part‑time student and temporary staff
- Coach performance of staff to ensure best possible delivery of equity‑centered services to students, emphasizing the importance of providing empowering experiences that inspire student growth and potential
- Implement leadership and supervisory practices that foster positive and supportive team culture, demonstrate genuine empathy, inspire a sense of value and validation, and builds meaningful relationships with student and part‑time temporary staff
- Facilitate team meetings and team communications that invite voices of student and part‑time staff, encourage engagement, and supporting the part‑time program leads in their work as co‑creators of program development
- Execute supervisory responsibilities for student and part‑time temporary staff
- Coordinate and prioritize supervisory responsibilities, ensuring that staff are properly onboarded, trained, scheduled, informed, compensated, and supported in the performance of their work
- Maintain constant and consistent communication with staff team using Outlook email, Microsoft Teams, and other communication apps and systems to assist in creation of center schedules, negotiating staff availability with center operating hours, course offerings, and expressed student needs
- Assist with recruiting efforts
- Participation in Shared Governance and Other Duties as Assigned
- Serve on campus‑wide committees to support and advance equitable student success to the greatest extent possible.
- Assist with evaluation and redesign or improvement of program policies, processes, and practices to ensure program outcomes are met within an antiracist framework
- Bachelor's degree from an accredited college or university in Mathematics or related fields OR equivalent professional experience combined with education in Mathematics or related fields. For a Bachelor's degree, the equivalent amount of professional experience is 4 years.
Associates Degree = 2 years | Bachelors Degree = 4 years | Masters Degree = 5 years
- Demonstrated proficiency in at least two of the following areas of mathematics: advanced calculus and differential equations, linear systems using matrices, and/or statistical analysis.
- Knowledge of evidence‑based best practices for student learning and motivation, especially in mathematics.
- Demonstrated commitment to engaging in the advancement of equity, diversity, and inclusion in higher education and to serving socially diverse and systemically non‑dominant students.
- Demonstrated ability to work effectively with a diverse community with a high degree of customer service.
- Experience working with students who have been marginalized including those who may be economically disadvantaged, first‑generation, and/or first time in college.
- Experience with supervisory or leadership responsibilities to include creation of positive team culture and coaching staff or team in achievement of organizational and personal goals.
- Ability to effectively juggle competing priorities while maintaining attention to detail. Excellent interpersonal communication skills, demonstrating cultural awareness and responsiveness.
- Proficiency in MS Word, Excel, and Outlook
- The successful candidate must consent to and pass a criminal background check after a conditional offer of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- Effective Communication
- Use effective listening skills and apply effective written and oral communication techniques to convey clear, timely, persuasive messages that positively influence thoughts and actions of others
- Exceptional customer service skills with a high priority on professional excellence; works well under pressure.
- Ability to communicate effectively with individuals, groups, college departments and external organizations, both verbally and in writing, practicing active listening and clear assertive communication skills
- Respond to difficult situations with tact and diplomacy
- Uphold highest standards of integrity, honesty, and confidentiality
- Leadership
- Promote and nurture a cooperative, results‑oriented culture by fostering teamwork and professional development to accomplish the organizations’ mission and goals
- Creates a positive work environment where all staff are motivated to do their best
- Willingness to delegate responsibility and to work with others and coach them to develop their capabilities
- Multiculturalism
- See the value of cultural, ethnic, gender, age, socioeconomic, and educational diversity, creating an environment of learning about, valuing, encouraging, and supporting individual differences
- Ability to work effectively with faculty, staff, students, families and other constituents from different backgrounds
- Understand the impacts cultural norms/dominant culture may have on pursuing a college education, particularly for marginalized populations
- Student Service
- Strive to anticipate, identify, understand, and be responsive to student needs and expectations, demonstrating a strong commitment to mission of the department and college district
- Build meaningful student relationships that validate their legacy, taking initiative to learn about them as unique individuals, valuing their potential, and honoring their journey
- Decision Making and Judgment
- Strong organizational skills including prioritizing, keeping track of information or work in progress to meet deadlines, ensuring accuracy, multi‑tasking, and handling interruptions appropriately
- Utilize excellent time management, problem‑solving techniques, and effective, equity‑centered judgment in complex and sensitive situations
- Take responsibility for work and takes initiative to upgrade knowledge and skills
- Ability to interpret and explain regulations, policies, procedures, guidelines, and reporting requirements in multiple ways
- Ability to creatively problem solve, using analysis and critical thinking skills, ensuring decisions are aligned with strategic direction of the department and college district
- Team Work
- Promote cooperation and commitment within a team to achieve common goals, fostering mutual respect and contribution
- Attempt to resolve confrontations, disagreements, and complaints in a constructive manner;
- Find non‑threatening ways to approach others about issues
- Involve others in a process to seek their support, working for solutions that all team members can support
- Demonstrate support for innovation and for organizational changes, welcoming the opportunities that change provides
- Manage change in a way that reduces the anxiety experienced by others
This is a full‑time (40 hours per week), classified, overtime‑eligible position with the Pierce College District. This position is permanent after serving a 6‑month probationary period. The primary work location is at the Fort Steilacoom campus. This position is eligible for one day of telework after the probationary period. Standard work hours are between 8:00 am to 5:00 pm, Monday through Friday, with occasional evening and weekend hours required. This position may be subject to reassignment between campuses or sites. This position reports directly to the Embedded Math Specialist and requires regular and consistent attendance.
The starting salary range for this position is $50,412.00 to $59,760.00 annually with annual increments up to $61,332.00. The salary will be determined based on the candidate’s qualifications and related experience. Most candidates will start at $50,412.00. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long‑term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website: https://www.pierce.ctc.edu/hr‑benefits.
This position is required to work indoors in an open office environment, which requires visual concentration on detail, dexterity, precision, and is subject to frequent noise and interruptions.
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253‑964‑7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state’s free telecommunication access service.
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned. Please note: This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District’s needs will be eligible for further consideration.
Prior to the start of employment, finalist(s) for this position will be subject to a pre‑employment background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H‑1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).
Pierce College supports and values the dignity of each member of its community and visitors, and is committed to maintaining an environment free from discrimination and harassment. This commitment applies to all levels and areas of operations and programs and is intended to ensure that all students and employees are provided equitable opportunities to realize their goals and to function safely and effectively within the Pierce College environment.
Pierce College recognizes its responsibility under state laws and their implementing regulations to investigate, resolve, implement corrective measures, and monitor the educational environment and workplace to stop, remediate, and prevent discrimination on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. Pierce College prohibits discrimination against and harassment of members of these protected classes, as well as any additional class(es) protected by local, state, and federal law. Any individual found to be in violation of this policy will be subject to disciplinary action up to and including the possibility of exclusion from Pierce College facilities, dismissal from Pierce College as a student, and/or dismissal from employment, as applicable.
Members of the college community, guests, or visitors who believe they have been the subject of discrimination or harassment should report the incident or incidents to the District Title IX/EEO Coordinator identified below. If the complaint is against that Coordinator, or if for some other reason a report cannot be made to the Coordinator, the complainant should report the matter to one of the alternate designees listed below.
Kelly Benson
Pierce College Fort Steilacoom
Cascade Building, Room 237
9401 Farwest Drive SW, Lakewood, WA 98498‑1999
253‑651‑6438
TitleIX@pierce.ctc.edu
Paula Henson‑Williams
253‑864‑3229
PHenson@pierce.ctc.edu
Duncan Stevenson
253‑964‑6612
DStevenson@pierce.ctc.edu
Julie Draper Davis
253‑912‑2331
JDraperDavis@pierce.ctc.edu
Ron Burleson
253‑912‑2242
RBurleson@pierce.ctc.edu
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