Maternal & Infant Health Care Navigator

Southern Indiana Community Healthcare; Paoli (IN); On-site; USD 28,000 - 37,000; Full time

Job summary

Southern Indiana Community Healthcare in Paoli, IN is seeking a full-time Maternal and Infant Health Program Navigator to coordinate and navigate care for pregnant individuals, postpartum patients, infants, and families.

The role focuses on providing patient-centered navigation, improving access to prenatal, postpartum, pediatric, behavioral health, and social services, and supporting the Grow Grant program goals. The position requires coordination across clinical and community resources.

Qualifications

• Minimum: High school diploma or equivalent.
• Preferred: Associate's or bachelor's degree in Public Health, Social Work, Human Services, Community Health, Health Administration, Nursing or related field.
• Experience in care coordination, patient navigation, social services, or related support is preferred.

Responsibilities

• Serve as the primary navigation contact for assigned pregnant, postpartum, maternal, infant, and family populations.
• Conduct outreach to patients identified through referrals, clinical reports, registries, screenings, care gaps, or other approved identification processes.
• Assess patient and family needs and develop an individualized navigation plan in collaboration with the patient and care team.
• Help patients understand their care plan, upcoming appointments, referrals, screenings, and recommended services.
• Assist patients with scheduling and coordinating prenatal, postpartum, pediatric, behavioral health, dental, specialty, and other appropriate appointments.
• Support continuity of care throughout pregnancy, delivery, postpartum, and the infant's first year of life.
• Follow up with patients after missed appointments, hospitalizations, emergency department visits, referrals, or other significant events.
• Identify barriers that may prevent patients from accessing care and work with the team to resolve those barriers.
• Facilitate communication between patients and members of the healthcare team.
• Coordinate transitions between clinical, community, and social service settings.
• Help ensure patients understand where and how to obtain needed services.
• Provide reminders and follow‑up communications using approved organizational methods.

Education

High school diploma or equivalent

LPN licensed in Indiana

Associate's or bachelor's degree

Job description

Southern Indiana Community Healthcare in Paoli, IN is seeking a full-time Maternal and Infant Health Program Navigator to coordinate and navigate care for pregnant individuals, postpartum patients, infants, and families.

The role focuses on providing patient-centered navigation, improving access to prenatal, postpartum, pediatric, behavioral health, and social services, and supporting the Grow Grant program goals. The position requires coordination across clinical and community resources.