Maternal Fetal Medicine Front Office Associate

adventhealth; Ocala (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Ocala, Florida, is seeking a front desk/medical records support role to assist with patient intake, scheduling, and billing-related tasks. The position contributes to accurate record handling and timely communication with patients within a welcoming environment.

The role emphasizes verifying insurance details, coordinating appointments, and supporting daily closing procedures, while ensuring a positive patient experience at all contact points.

Qualifications

• High School Grad or Equiv required.
• Field of Study: or equivalent.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assist with daily closing procedures and patient check-ins.
• Greet and direct patients in a welcoming manner.
• Handle calls promptly and document communications.
• Obtain insurance information and schedule appointments to reduce no-shows.
• Collect copays and payments at time of service per policy.
• Process patient referrals accurately and timely.

Education

High School Grad or Equiv

Field of Study: or equivalent

Job description

AdventHealth in Ocala, Florida, is seeking a front desk/medical records support role to assist with patient intake, scheduling, and billing-related tasks. The position contributes to accurate record handling and timely communication with patients within a welcoming environment.

The role emphasizes verifying insurance details, coordinating appointments, and supporting daily closing procedures, while ensuring a positive patient experience at all contact points.