Materials Services Associate (20/24 hrs.) Whetstone Branch

Columbus Metropolitan Library; Columbus (OH); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Medical, dental, and vision plans

Public Service Loan Forgiveness

Mental health resources

Employee assistance programs

Paid time off

OPERS retirement

Insurance plans

Job summary

Columbus Metropolitan Library is seeking a Materials Services Associate at the Whetstone Branch. The role involves processing and shelving library materials, assisting customers, and supporting daily operations.

Start date is December 21, with a starting pay range of $17.51-$21.53 hourly, commensurate with experience. Responsibilities include sorting materials, maintaining shelves, assisting customers, and supporting program preparation.

Qualifications

• Must be at least 16 years old (work permit for minors).
• Ability to pass an alphabetic and numeric sorting and filing test.
• Ability to operate library technology including personal computer, email, Windows/Microsoft Office and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
• Ability to express self effectively and concisely, both orally and in writing.

Responsibilities

• Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Checks in items.
• Sorts and shelves library materials and maintains shelves throughout location; pulling materials for processing, shelf reading for accurate order, shifting material for distribution, merchandising items, and straightening items on shelves.
• Meets accuracy and speed standards for shelving.
• Supports location’s customer service plan by greeting customers, answering basic questions in person/phone, locating materials, assisting with self-service public technology, and making referrals.
• Maintains library collection by identifying and solving problems with materials, cleaning, processing withdrawn/donated materials, pulling poor condition items, sorting for delivery, and processing reports.
• Helps ensure location is neat, orderly, and inviting; performs other clerical duties as assigned.
• Performs additional duties including serving on task forces and committees.

Skills

Alphabetic sorting

Basic library tech

Written & verbal comms

Reliable transportation

Tools

Windows

Microsoft Office

Job description

Location: Whetstone Branch

Starting Pay Range: $17.51-$21.53 hourly (commensurate with experience)

Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy

Our Commitment to Diversity

Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.

At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: https://www.columbuslibrary.org/careers/employee-experience/.

What We Offer:

• A robust benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs for your peace of mind.
• Generous paid time off and leave options to balance your work and personal life.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans to complement your lifestyle.

Comprehensive overview of our benefits: https://www.columbuslibrary.org/employee-benefits/

About the Position:

As a Materials Services Associate, you play a critical role in our library's operations by ensuring appropriate and efficient processing and distribution of library materials. You are responsible for accurately organizing and shelving library materials. Additionally, you will provide basic customer assistance.

Schedule

• Monday 8:00am-12:00pm
• Thursday 5:00-9:00pm
• Alternating Friday/Saturday shifts 8:00am-2:00pm
• Sunday 1:00-5:00pm (as assigned, 1-in-5)

Note: anticipated start date: December 21

What You’ll Do:

• Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Checks in items.
• Sorts and shelves library materials and maintains shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves.
• Meets accuracy and speed standards for shelving.
• Supports location’s customer service plan by proactively greeting customers, answering basic directional questions in person and over the phone, locating or retrieving materials for customers, assisting customers with self-service public technology, supporting the code of conduct, assisting location staff with program preparation, and making appropriate referrals.
• Maintains library collection by identifying and solving problems with library materials, performing cleaning of library materials, processing withdrawn and donated materials, pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, and processing various reports which involve searching for library materials.
• Helps ensure that the location is neat, orderly, appealing and inviting to customers and staff and other clerical duties as assigned.
• Performs additional duties as assigned including serving on task forces, committees, etc.

Minimum Qualifications:

• Must be at least 16 years of age (work permit required for minors).
• Ability to pass an alphabetic and numeric sorting and filing test required.
• Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
• Ability to express self effectively and concisely, both orally and in writing.

Working Conditions and Physical Demands:

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).

Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.