Materials Management Tech Lead - Ambulatory Business Office

CHRISTUS Health; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

CHRISTUS Health in San Antonio, TX is seeking a Materials Management Technician to support department processes by delivering excellent customer service and maintaining inventory control tasks such as scanning, picking, and restocking par carts and locations.

The position involves receiving supplies, reconciling data, and assisting with contract rollouts and issue resolution, requiring MS Office proficiency and familiarity with INFOR modules (Par Specialist, Purchasing Receiver, Inventory

Qualifications

• Knowledge of MS Office Suite/ Materials Management Applications.
• Ability to meet deadlines in fast-paced environments.
• Ability to adapt to different situations while maintaining exceptional decision-making skills.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Leads with OneCHRISTUS competencies: Leader of Self, Others, or Leaders.
• Performs Materials Management Technician tasks as assigned.
• Masters INFOR modules: Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, Mobile SCM.
• Provides critical thinking to ensure accuracy and policy adherence.
• Troubleshoots supply order issues; communicates status/ETA to leadership.
• Researches product options from vendors or CHRISTUS facilities; arranges transport as needed.
• Reviews Supply Chain and related tech systems for action.
• Assists leadership in determining substitutes with MM staff and clinical staff.
• Supports Contract Launch Packets with process verification.
• Makes parser changes as directed by leadership.
• Assists clinical staff with product knowledge.
• Performs receiving functions; interfaces with Procurement.
• Responds to INR/RNI requests; maintains service quality.
• Delivers excellent customer service and communicates changes clearly.
• Other duties as assigned by management.

Skills

MS Office proficiency

Deadline-driven

Adaptability

Effective communication

Education

High School Diploma or equivalent

Tools

INFOR modules

Job description

Summary:

Responsible for supporting department processes by providing excellent customer service as well as process and task knowledge to other associates including but not limited to all inventory control transactions. Responsible for overseeing and/or completing tasks associated with inventory control such as scanning products, picking orders, and restocking par carts, inventory locations, and point of use systems. Additional responsibilities can include receiving supplies, verifying data accuracy, re-ordering supplies. Responsible for troubleshooting critical supply issues.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Perform Materials Management Technician and Materials Management Technician Senior tasks
• Master INFOR modules appropriately (according to assignment) including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Mgmt.
• Provide critical thinking skills related to tasks and operation to provide excellent service and lead required processes ensuring accuracy and policy requirements
• Troubleshoot critical supply order issues and needs providing status, ETA and/or options communicating with leadership as necessary
• Research options for product availability from other vendors, CHRISTUS facilities or external entities during critical outages. Set up transport as appropriate.
• Understand and review all Supply Chain and ancillary technology systems for appropriate action
• Assist leadership to determine appropriate subs as needed by working with other MM staff, system leaders, and local clinical staff
• Assist with Contract Launch Packet rollouts by providing verification of process steps
• Make appropriate changes to pars as directed by leadership
• Support materials and clinical staff with a high level of product knowledge
• Perform receiving functions and interface with Procurement as assigned
• Respond to requests from INR/RNI team
• Provide excellent customer service
• Communicate changes to customers and staff as appropriate
• Other duties as assigned by management

Job Requirements:

Education/Skills

• High School Diploma or equivalent preferred
• Knowledge of MS Office Suite/ Materials Management Applications
• Ability to meet deadlines in fast-paced environments
• Ability to adapt to different situations while maintaining exceptional decision-making skills
• Ability to communicate effectively, both verbally and in writing

Experience

• 3-4 years of relevant work experience preferred
• 2 years of supply chain experience preferred (IC, Procurement, Planning, Operations)
• 1 year of demonstrated computer experience preferred
• Medical product and equipment knowledge preferred Hospital supply chain experience preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time