Materials Handling Attendant

WVU Medicine; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking a Materials Management Attendant to receive, stock, issue and distribute supplies across surgical services and hospital departments. You will handle inventory using Workday and handheld devices, ensuring accuracy and timeliness.

The role emphasizes customer service, communication, and the ability to work in a high-stress environment while maintaining safety and hygiene standards.

Qualifications

• Responds to requests for supplies and equipment in accordance with policy.
• Maintains high quality customer service over the phone and in person.
• Uses Workday for inventory transactions on desktop or Zebra handhelds.
• Inspects and restocks Code Carts and related supplies per policy.

Responsibilities

• Respond to all requests for supplies and equipment.
• Serve as the initial contact for departmental inquiries from customers.
• Perform inventory transactions in Workday using desktop or handheld devices.
• Process returns and re-stock to correct bin while discarding obsolete items.
• Maintain inventory accuracy for Code Carts and related kits.
• Coordinate with SPD and Nursing to locate required supplies.
• Print and attach patient charge labels when applicable.
• Train new Materials Handling Attendants on handhelds.

Skills

Inventory management

Customer service

Communication

Workday proficiency

Handheld devices

Education

High School diploma or equivalent

Tools

Workday

Job description

Receives, inventories, stocks, issues, handles, and distributes all supplies, equipment and instrumentation used throughout West Virginia University Hospitals which are the responsibility of Materials Management. Includes maintaining adequate inventory levels of supplies (stock) required to support activities for Surgical Services room stock.

PREFERREDQUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School diploma or equivalent preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. In accordance with departmental policy and procedure, respond to all requests for supplies and equipment.
2. Serves as the initial contact for all departmental inquiries from customers.
3. Performs the above-described position using Workday. This includes picking, delivering, issuing, receiving, inventorying and stocking using Workday to perform appropriate transactions on the desktop or on handheld terminals (Zebra Handheld Computers). Detail and accuracy with these transactions are essential to Workday inventory management.
4. Processes returns from customers to Inventory Location 1 (House Inventory) and re-stocks to correct bin while checking for and disposing of outdated, contaminated, damaged and/or obsolete material. This function is also essential to maintain Workday inventory management.
5. Maintains high quality customer service, both over the phone and in person, using excellent communication skills with a courteous and professional customer service-oriented attitude at all times.
6. Reports urgent or emergency stock shortages to Inventory Control Analyst or direct Supervisor.
7. Inspects Code Carts (aka: E-carts, Emergency carts, Crash carts) to ensure that each cart and all accessories are functional and in good order. Maintains accurate inventory stock in Code Carts in accordance with the code drawer inventory lists to support the Hospital’s Code Cart Exchange Program per Hospital Code Team Policy (Policy IV.053).
8. Maintains accurate inventory stock in Code Stretcher Luggage/Bags, and EZIO Kits in precise accordance with the applicable inventory lists per Hospital Code Team Policy (Policy IV.053).
9. Coordinates with other SPD and Nursing personnel to locate and obtain required centralized equipment and/or supplies whenever the house inventory has been depleted.
10. Prints and affixes patient charge labels where applicable to ensure that all charge items issued are appropriately labeled.
11. Functions as the resource person for training new Materials Handling Attendants on the use of the handhelds.
12. Functions as a resource person for inventory and stocking problems for all areas.
13. Assists in the orientation and training of new employees.
14. Receives and distributes full-service forms throughout the hospital.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Manual dexterity and physical ability to stand, walk and handle materials for prolong periods of time.
2. Must be capable of lifting up to 60 pounds and pushing loaded carts weighting in excess of 600 pounds.
3. Must possess visual and oral acuity.

WORKING ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be able to work in a high stress environment.

SKILLS AND ABILITIES:

1. Ability to read, write and understand English.
2. Math skills necessary to count, inventory and convert each/box/case quantities.
3. Must possess excellent communication skills (both phone and personal).
4. Must be able to work in a high stress environment.
5. Must understand and practice excellent personal hygiene.
6. Ability to read, write and understand English proficiently.

Additional Job Description:

2pm-10:30pm

Rotating Holidays and weekends

Scheduled Weekly Hours:

40

Shift:

Evening (United States of America)

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

621 WVUH Supply Chain Operations

Address:

1 Medical Center Drive

Morgantown

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively “WVUHS”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.