Equipment Handling Attendant

WVU Medicine; Morgantown (WV); On-site; USD 18,000 - 25,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking an Equipment Handling Attendant for the Morgantown facility. The role involves responding to centralized equipment requests, processing transactions via ERP systems, and maintaining accurate inventory levels to support patient care.

The position emphasizes high-quality customer service, coordination with nursing staff, and training responsibilities for new attendants. Evening shift, with rotating holidays and weekends.

Qualifications

• Reads, writes and understands English.
• Excellent communication skills (phone and in person).
• Ability to count, inventory and manage supplies.

Responsibilities

• Respond to requests for centralized equipment, supplies and accessories.
• Use ERP platform for picking, delivering, issuing, receiving, inventorying and stocking.
• Maintain accurate inventory and assist with code carts and related equipment.
• Provide high-quality customer service to staff and visitors.
• Train new Equipment Handling Attendants and assist in orientation.

Skills

English literacy

Customer service

Inventory control

Job description

Below, you’ll find other important information about this position.

Core Duties and Responsibilities

• In accordance with departmental policy and procedure, respond to all requests for centralized equipment, supplies and accessories.
• Performs the above-described position using the Department/System ERP platform. This includes Picking, Delivering, Issuing, Receiving, Inventorying and Stocking using Department/System ERP platform to perform appropriate transactions on the desktop and/or on handheld terminals (Zebra Handheld Computers). Detail and accuracy with these transactions is required and essential to inventory management.
• Processes returns from customers to House Inventories and re-stocks to correct bin while checking for and disposing of outdated, damaged and/or obsolete material. This function is also essential to maintain inventory management.
• Maintains high quality departmental customer service, both over the phone and in person, using excellent communication skills and exhibits a courteous and professional customer service-oriented attitude at all times.
• Reports urgent or emergency equipment/supply shortages to direct Supervisor/Manager.
• Inspects for bio-burden, cleans, disinfects/wipes and prepares for re-distribution of all centralized pumps and equipment/equipment accessories as part of Materials Management Equipment Handling assignment area.
• Monitors real time locator system (Aero-scout) to assist in timely retrieval and support patient needs for centralized pumps and equipment.
• Coordinates with nursing and other hospital staff to locate centralized equipment when the house inventory has been depleted/not readily available.
• Inspects Code Carts (aka: E-carts, Emergency carts, Crash carts) to ensure that each cart and all accessories are functional and in good order. Maintains accurate inventory stock in Code Carts in accordance with the code drawer inventory lists to support the Hospital’s Code Cart Exchange Program per Hospital Code Team Policy (Policy IV.053).
• Maintains accurate inventory stock in Code Stretcher Luggage/Bags, and EZIO Kits in precise accordance with the applicable inventory lists per Hospital Code Team Policy (Policy IV.053).
• Installs disposable supplies and accessories and performs regular inspection/testing of applicable equipment as required to meet the hospital needs.
• Reports and records missing and/or damaged equipment and accessories.
• Serves as initial contact for all centralized equipment inquiries from customers.
• Maintains work areas in a clean, neat and orderly fashion on a daily basis.
• Cleans work area prior to end of shift in preparation for the oncoming shift.
• Function as the resource person for training new Equipment Handling Attendants.
• Assist in the orientation and training of new employees.

Physical Requirements

• Must be capable of lifting up to 60 pounds and pushing loaded carts weighing in excess of 600 pounds.
• Manual dexterity and physical ability to stand, walk and handle equipment/materials for prolonged periods of time.
• Must possess visual and oral acuity.

Working Environment

• Must be able to work in a high stress environment.

Skills and Abilities

• Ability to read, write and understand English
• Math skills necessary to count, inventory and convert each/box/case quantities.
• Must possess excellent communication skills (both phone and personal).
• Must understand and practice excellent personal hygiene.
• An excellent customer service attitude is essential.

Job Details

• Shift: Evening (United States of America)
• Hours: 2pm-10:30pm, Rotating Holidays and weekends
• Scheduled Weekly Hours: 40
• Exempt/Non-Exempt: United States of America (Non-Exempt)
• Company: WVUH West Virginia University Hospitals
• Cost Center: 621 WVUH Supply Chain Operations
• Address: 1 Medical Center Drive Morgantown West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

About the Employer

The West Virginia University Health System is West Virginia’s largest health system and largest private employer, providing care to communities across West Virginia, Maryland, Ohio, and Pennsylvania. The integrated academic health system includes 25 hospitals and five institutes, with more than 3,500 licensed beds, 4,000 clinicians, 39,000 employees, and $8.5 billion in annual operating revenues. Anchoring the system in Morgantown, West Virginia, are WVU Hospitals, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.