Material Manager - Bilingual

Marketech International Corporation USA; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Marketech International Corporation USA is seeking a detail-oriented Material Manager to oversee material quality control, master data, and related customer support activities. This role collaborates with Supply Chain, suppliers, and internal teams to ensure materials are inspected, stored, and tracked in the SCM system according to quality standards.

The ideal candidate has 5+ years in quality control or material management, is fluent in English and Mandarin, and can drive process improvements

Qualifications

• Associate degree or higher in Quality Management, Supply Chain, Engineering, Business, Logistics, or a related field, or equivalent relevant experience.
• 5+ years of experience in quality control, material management, supply chain, warehouse operations, manufacturing, or a related function.
• Fluency in English and Mandarin Chinese is required.
• Experience with incoming material inspection, inventory control, material identification, or material master data management.
• Strong attention to detail with the ability to identify material discrepancies and maintain accurate records.
• Strong problem-solving and root-cause analysis skills.
• Ability to coordinate effectively with suppliers, manufacturers, customers, warehouse personnel, and internal teams.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and experience working with ERP, SCM, inventory, or material management systems.

Responsibilities

• Perform and oversee secondary inspections of incoming materials to verify quality, quantity, specifications, and condition.
• Conduct material shipment inspections and ensure materials meet applicable quality and shipment requirements.
• Develop and provide training on material identification, recognition, handling, and storage requirements.
• Identify and resolve issues involving mixed or incorrect material storage.
• Manage obsolete materials and support proper storage, disposition, and inventory control processes.
• Coordinate with MICU teams, suppliers, and manufacturers to compile, review, and maintain accurate part number lists.
• Review and optimize part number descriptions to improve material identification and system accuracy.
• Maintain and update material photos and supporting information within the SCM system.
• Manage Unit of Measure (UoM) updates and ensure consistency across material records.
• Support the creation, inactivation, correction, and merging of part numbers within the SCM system.
• Monitor material master data for accuracy, consistency, and completeness.
• Troubleshoot material ordering and SCM system issues and coordinate with relevant teams to resolve discrepancies.
• Investigate and resolve customer complaints related to cargo transportation, incorrect shipments, damaged materials, or product quality.
• Coordinate returns, exchanges, replacement materials, and corrective actions with customers, suppliers, and internal departments.
• Identify recurring quality or material-management issues and support process improvement and corrective action initiatives.
• Maintain accurate records and documentation related to inspections, material issues, customer complaints, and corrective actions.
• Perform other quality, material management, and operational support duties as assigned.

Skills

Material management

Quality control

Supply chain

Warehouse operations

Problem solving

Root-cause analysis

Cross-functional collaboration

ERP/SCM systems

Education

Associate degree or higher in Quality Management, Supply Chain, Engineering, Business, Logistics, or related field

Tools

Microsoft Office

ERP systems

SCM systems

Inventory management systems

Job description

Founded in 1988, Marketech International Corp. (MIC) is a global technology and engineering company supporting semiconductor, high-tech manufacturing, cleanroom, and mission-critical facility projects. MIC provides turnkey facility integration solutions, including cleanroom and MEP construction, DI water, gas and chemical supply systems, wastewater treatment, facility monitoring and control systems, installation, and maintenance services. Through Marketech International Corporation USA, we support major semiconductor and industrial projects across the United States.

Job Overview

Marketech International Corporation USA is seeking a detail-oriented and proactive Material Manager to oversee material quality control, material master data management, and quality-related customer support activities. This role works closely with Supply Chain, suppliers, manufacturers, warehouse teams, and internal stakeholders to ensure materials are properly inspected, identified, stored, maintained in the SCM system, and delivered in accordance with quality and operational requirements.

The ideal candidate has experience in material inspection, inventory or supply chain operations, quality control, and cross-functional problem solving, with the ability to improve processes and maintain accurate material information across systems.

Key Responsibilities

Perform and oversee secondary inspections of incoming materials to verify quality, quantity, specifications, and condition.

Conduct material shipment inspections and ensure materials meet applicable quality and shipment requirements.

Develop and provide training on material identification, recognition, handling, and storage requirements.

Identify and resolve issues involving mixed or incorrect material storage.

Manage obsolete materials and support proper storage, disposition, and inventory control processes.

Coordinate with MICU teams, suppliers, and manufacturers to compile, review, and maintain accurate part number lists.

Review and optimize part number descriptions to improve material identification and system accuracy.

Maintain and update material photos and supporting information within the SCM system.

Manage Unit of Measure (UoM) updates and ensure consistency across material records.

Support the creation, inactivation, correction, and merging of part numbers within the SCM system.

Monitor material master data for accuracy, consistency, and completeness.

Troubleshoot material ordering and SCM system issues and coordinate with relevant teams to resolve discrepancies.

Investigate and resolve customer complaints related to cargo transportation, incorrect shipments, damaged materials, or product quality.

Coordinate returns, exchanges, replacement materials, and corrective actions with customers, suppliers, and internal departments.

Identify recurring quality or material-management issues and support process improvement and corrective action initiatives.

Maintain accurate records and documentation related to inspections, material issues, customer complaints, and corrective actions.

Perform other quality, material management, and operational support duties as assigned.

Qualifications

Associate degree or higher in Quality Management, Supply Chain, Engineering, Business, Logistics, or a related field, or equivalent relevant experience.

5+ years of experience in quality control, material management, supply chain, warehouse operations, manufacturing, or a related function.

Fluency in both English and Mandarin Chinese is required.

Experience with incoming material inspection, inventory control, material identification, or material master data management.

Strong attention to detail with the ability to identify material discrepancies and maintain accurate records.

Strong problem-solving and root-cause analysis skills.

Ability to coordinate effectively with suppliers, manufacturers, customers, warehouse personnel, and internal teams.

Strong organizational and communication skills with the ability to manage multiple priorities.

Proficiency with Microsoft Office and experience working with ERP, SCM, inventory, or material management systems.

Preferred Qualifications

Previous supervisory, lead, or management experience.

Experience in semiconductor, manufacturing, engineering, construction, or industrial environments.

Experience managing part numbers, Bills of Materials (BOM), material master data, or inventory databases.

Familiarity with quality inspection procedures, nonconforming materials, corrective actions, and supplier quality processes.

Experience handling customer complaints, returns, exchanges, or shipment-related quality issues.

Marketech International Corporation USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.