Material Quality & Master Data QA/QC Manager

Marketech International Corporation USA

Phoenix (AZ)

On-site

USD 90,000 - 130,000

Full time

8 days ago

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Job summary

Marketech International Corporation USA is seeking a detail-oriented QA/QC Manager to oversee material quality control, master data management, and quality-related customer support within the SCM ecosystem.

The role collaborates with Supply Chain, suppliers, manufacturers, and internal teams to ensure materials are inspected, stored, and delivered according to quality and operational requirements, while driving process improvements and data accuracy.

Qualifications

Associate degree or higher in Quality Management, Supply Chain, Engineering, Business, Logistics, or related field.
5+ years of experience in quality control, material management, supply chain, warehouse operations, manufacturing, or related function.
Fluency in English and Mandarin Chinese is required.
Experience with incoming material inspection, inventory control, material identification, or material master data management.
Strong attention to detail and problem-solving skills.
Ability to coordinate with suppliers, manufacturers, customers, and internal teams.
Proficient in Microsoft Office and ERP/SCM systems.

Responsibilities

Perform and oversee secondary inspections of incoming materials to verify quality, quantity, specifications, and condition.
Conduct material shipment inspections and ensure materials meet applicable quality and shipment requirements.
Develop and provide training on material identification, recognition, handling, and storage requirements.
Identify and resolve issues involving mixed or incorrect material storage.
Manage obsolete materials and support proper storage, disposition, and inventory control processes.
Coordinate with MICU teams, suppliers, and manufacturers to compile, review, and maintain accurate part number lists.
Review and optimize part number descriptions to improve material identification and system accuracy.
Maintain and update material photos and supporting information within the SCM system.
Manage Unit of Measure (UoM) updates and ensure consistency across material records.
Support the creation, inactivation, correction, and merging of part numbers within the SCM system.
Monitor material master data for accuracy, consistency, and completeness.
Troubleshoot material ordering and SCM system issues and coordinate with relevant teams to resolve discrepancies.
Investigate and resolve customer complaints related to cargo transportation, incorrect shipments, damaged materials, or product quality.
Coordinate returns, exchanges, replacement materials, and corrective actions with customers, suppliers, and internal departments.
Identify recurring quality or material-management issues and support process improvement and corrective action initiatives.
Maintain accurate records and documentation related to inspections, material issues, customer complaints, and corrective actions.
Perform other quality, material management, and operational support duties as assigned.