Material Handling Equipment Service Technician

Wiese Usa Inc; Quakertown (Bucks County); On-site; USD 52,000 - 75,000; Full time

Job summary

Wiese Usa Inc in Quakertown, PA is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, utility vehicles, floor care equipment and more. You will be the main contact for customers and represent the company in a professional light during service calls.

The role emphasizes troubleshooting, obtaining customer approvals before repairs, completing required paperwork and delivering exceptional service while promoting additional Wiese

Qualifications

• Hazard assessments and safe work practices required.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and crouch/crawl in confined areas.
• Valid driver's license with clean driving record.
• Provide your own hand tools.
• Willingness to learn company software and complete online work orders.
• Pre-employment drug screen, physical, background check, MVR, and E-Verify.

Responsibilities

• Troubleshooting customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.
• Actively support, promote and lead safety initiatives.
• Follow all safety policies and procedures.

Skills

Multitasking

Time management

Customer service

Self-management

Safe work practices

Tools

Hand tools

Company software

Job description

Wiese Usa Inc in Quakertown, PA is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, utility vehicles, floor care equipment and more. You will be the main contact for customers and represent the company in a professional light during service calls.

The role emphasizes troubleshooting, obtaining customer approvals before repairs, completing required paperwork and delivering exceptional service while promoting additional Wiese