Material Handler / Yard Clerk

Shelby American, Inc.; Princeton (IN); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated part-time Material Handler to enhance customer experiences by ensuring timely loading and delivery of materials. This role involves operating forklifts, maintaining inventory, and providing exceptional service to customers. Join a dynamic team where your attention to detail and organizational skills will shine. If you are reliable and eager to learn, this opportunity is perfect for you to grow in a supportive environment while contributing to a positive workplace culture.

Benefits

401(k) with Company Match

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Supplemental Insurance

Employee Discount

Qualifications

• 1+ year of experience in related field with strong customer service skills.
• Ability to operate forklifts and manage inventory effectively.

Responsibilities

• Load and unload materials while ensuring customer satisfaction.
• Maintain cleanliness and organization in the work area.

Skills

Customer Service

Organizational Skills

Attention to Detail

Communication Skills

Inventory Management

Forklift Operation

Education

High School Diploma or Equivalent

Tools

Forklift

Computer Sales Systems

Job description

Description

Our company is seeking a reliable and detail-oriented part-time Material Handler to join our team. As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience by properly loading their orders and staging and transporting materials for deliveries.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Load materials into customers’ vehicles or onto company delivery vehicles
• Accurately build loads and prepare materials for deliveries in a timely manner
• Carefully unload incoming freight
• Safely operate forklift in accordance with OSHA and KBC standards
• Work with team to schedule deliveries of materials to customers
• Maintain clean and organized environment in lumberyard and storage buildings
• Provide exceptional customer service, addressing any concerns or issues that may arise
• Build relationships with customers, vendors and team members
• Collaborate with other departments to ensure that all operations are running smoothly
• Perform other assigned tasks as requested by leadership team when needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or equivalent
• Minimum of 1 year of experience in related field
• Knowledge of building materials, applications, related equipment, and construction industry is preferred, but not required
• Valid driver's license required (Class C license preferred, but not required)
• Ability to effectively and professionally communicate with customers, vendors and team members
• Strong organizational skills and attention to detail
• Ability to manage inventory and maintain accurate records
• Knowledge of safety regulations and procedures
• Ability to safely operate forklifts and other yard equipment
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Requirements

• Provide exceptional customer service to all customers.
• Willingness to learn and develop product knowledge.
• Proficient with handling cash transactions.
• Accurately answering customer questions.
• Order product for customers if needed, and complete special-order paperwork for product.
• Maintain the proper amount of inventory (if responsible for ordering stock product).
• Maintain a competitive price level for ordering responsibilities.
• Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
• Must be able to figure material list and pricing on estimates per customer's request.
• Maintaining cleanliness of work area.
• Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
• Professionally handle complaints from customers, escalate when needed.
• Efficiently and professionally process computer sales and charges.
• Assisting customers who require materials from the yard, when called upon.
• Be familiar with the location of store and yard inventory.
• Lifting limitations: Minimum 100 Lbs.
• Must be able to stoop and bend knees and arms without difficulty.
• Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
• Other duties as assigned by Department Head, Manager, and/or Ownership.

Benefits:

• 401(k) with Company match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time off
• Supplemental Insurance
• Employee discount

Schedule:

• Monday to Friday
• Rotating Saturday mornings
• Full Time (40 hours per week, with the potential for overtime as business needs require)
• Working Hours: 7:00am - 5:00pm (hours may vary by location/season; Saturday hours differ)

Experience:

• Customer Service: 3 years (Preferred)
• Building materials: 2 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)