MASTER TEMPLATE - Service Advisor

Findlay Toyota Spokane; Henderson (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical

Dental and Vision insurance

401K

Job summary

Findlay Toyota Spokane is seeking a Customer Service Associate to join our team in Henderson, NV. You will greet customers promptly, gather vehicle information, and deliver outstanding service to every guest.

Responsibilities include reporting vehicle symptoms, updating customers on progress, explaining completed work and charges, and maintaining a clean workspace. We value integrity, energy, and a long-term commitment in a growing automotive group.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers
• Maintain a clean workspace environrment

Job description

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits:

• Great working environment
• Paid Training
• Medical
• Dentaland Vision insurance
• 401K

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers
• Maintain a clean workspace environrment

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity