Service Advisor

Findlay Auto Group; Reno, Northern (NV, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical

Dental and Vision insurance

401K

Job summary

Findlay Auto Group in Reno, NV is seeking motivated customer service professionals to join our growing team. You will greet customers, obtain vehicle information, and deliver friendly, attentive service.

You will clearly report symptoms, monitor progress, and explain all completed work and charges to customers, supporting a long-term career with a fast-growing automotive group. This role offers a great environment with paid training and benefits.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Skills

Customer service

Communication

Problem solving

Job description

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.

Benefits:

• Great working environment
• Paid Training
• Medical
• Dentaland Vision insurance
• 401K

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity