MASTER TEMPLATE Cashier/Receptionist

Toyota of Lincolnwood; Peoria (IL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health & Vision Insurance

401(k)

Paid time off

Growth opportunities

Vehicle purchase policy

Competitive pay

Job summary

Autohaus of Peoria Dealership is seeking a full-time dealership administrator/receptionist to support the Sales and Service departments and interact with customers. The role spans days, evenings, and Saturdays, offering a clean, beautiful work environment and a competitive benefits package.

Responsibilities include greeting customers, addressing inquiries with genuine concern, handling complaints per dealership guidelines, and performing general administrative duties.

Qualifications

• Excellent listening and communication skills.
• Punctual nature and ability to handle schedule flexibility.
• Professional appearance and eager to improve on all aspects.

Responsibilities

• Provide prompt, efficient, quality service to all customers at all times.
• Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work.
• Greet customers in a timely, friendly and professional manner.
• Answer all external and internal customer questions with honest and genuine concern.
• Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate.
• Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
• Assist in other administrative duties including sorting and filing.
• Attend all department and staff meetings.
• Other duties as assigned.

Skills

Excellent listening & communication

Punctuality & flexibility

Professional appearance

Valid driver’s license

Job description

We are currently looking for a full time reliable individual to fill a dealership administrator/receptionist role (days/evenings/Saturday) at our Autohaus of Peoria Dealership. You would be providing support to the Sale and Service Department as well as interfacing with customers on a regular basis. We can offer a clean an beautiful work environment, a competitive wage, and an exceptional benefit package.

Benefits

• Health, Dental & Vision Insurance
• BCBS Health & Wellness Discounts/Programs
• Life Insurance
• 401(k)
• Paid time off / Vacation
• Growth / Advancement Opportunities
• Employee Vehicle Purchase Policy
• Above Average Industry Pay
• Publicly traded organization / stability
• Employee referral bonuses

Responsibilities

• Provide prompt, efficient, quality service to all customers at all times
• Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
• Greet customers in a timely, friendly and professional manner
• Answer all external and internal customer questions with honest and genuine concern
Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
• Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary
• Assist in other administrative duties including sorting and filing
• Attend all department and staff meetings
• Other duties as assigned.

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.