Master Technician - Senior Start Up

Gregory Poole Equipment Company in; Garner (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Gregory Poole Equipment Company is seeking a Master Technician - Senior Start Up to commission and optimize CAT generator systems and integrate them with site power infrastructure. You will be the onsite technical authority for start‑ups, testing, programming, troubleshooting, and customer turnover.

The role requires deep CAT controls knowledge, experience with EMCP 2/3/4, Genset Controllers, paralleling controls, and CANbus/Modbus systems, ensuring safe, reliable operation in line with relevant

Qualifications

• High School graduate; technical college degree preferred.
• 5-7+ years with generator packages, switchgear, and Automatic Transfer Switches (3+ years as a high level GPEC EPG Master Technician performer).
• Experience diagnosing and repairing diesel and gas engine failures.

Responsibilities

• Perform full initial start‑up on Caterpillar generator sets from 10 kW to multi‑megawatt units.
• Program, configure, and troubleshoot Caterpillar control platforms and paralleling controls.
• Validate governor/AVR parameters, load sharing, and paralleling logic.
• Run load bank tests, waveform analysis, and transient response testing.
• Lead on‑site safety, documentation, and customer turnover.

Skills

CAT controls

Power systems

Troubleshooting

Electrical safety

Customer service

Education

High School diploma

Technical college degree

Tools

Oscilloscopes

Multimeters

CAT Electronic Technician Software

Job description

Master Technician - Senior Start Up (Finance)

Primary Function: The Master Technician- Senior Start Up will commission, program, optimize small and large CAT generator systems and integrate them with site power infrastructure, including ATS, switchgear, paralleling equipment, and SCADA/controls systems. The role will be the technical authority onsite for initial start‑up, functional testing, system programming, troubleshooting, and customer turnover. It requires an expert in CAT controls and power system operation who can ensure systems operate safely, reliably, and in compliance with NEC, NFPA 70/70E/110, IEEE, and Caterpillar commissioning standards.

Essential Duties

Generator Commissioning & CAT Controls

• Perform full initial start‑up on Caterpillar generator sets from 10 kW to multi‑megawatt units
• Program, configure, and troubleshoot all Caterpillar control platforms, including EMCP 2/3/4 series, Cat Digital Genset Controllers, paralleling controls (MCP, LSM), and CANbus/Modbus components
• Validate and adjust governor/AVR parameters, load sharing, kVAR/PF controls, droop/isochronous settings, and paralleling logic
• Run complete load bank tests (resistive/reactive), step tests, waveform analysis, and transient response testing
• Ensure all programming aligns with Caterpillar commissioning standards and site design documents

Automatic Transfer Switch (ATS) Start‑Up, Testing & Troubleshooting

• Perform full initial start‑up, functionality testing, and troubleshooting for Caterpillar, ASCO, Eaton, Zenith, ABB, and other ATS manufacturers.
• Verify voltage/frequency sensing, time delays, transfer/retransfer logic, and contact/interlock verification
• Test closed‑transition/open‑transition operation and verify proper communication with CAT generator controls
• Document all ATS test data and ensure compliance with NFPA 110 Level 1/Level 2 requirements

Switchgear Integration (LV/MV)

• Possess extensive knowledge of switchgear components, protective devices, interlocking schemes, and control wiring
• Perform I/O verification, point‑to‑point checks, and sequence‑of‑operations testing
• Troubleshoot breaker circuits, sync check circuits, PT/CT circuits, and protection elements
• Validate paralleling with gensets and utility and confirm relay configurations
• Coordinate with engineering on settings and coordination studies

Troubleshooting & System Optimization

• Diagnose issues involving mechanical, electrical, controls, and network communication layers
• Perform root‑cause analysis on sync failures, load sharing imbalance, nuisance trips, communication faults, and power quality problems
• Adjust CAT controller parameters to ensure stable and reliable performance

Safety, Documentation & Project Execution

• Lead on‑site safety (NFPA 70E, arc flash boundaries, LOTO, JHAs)
• Maintain documentation: commissioning reports, as‑builts, redlines, test results
• Provide end‑user training on CAT generator and controls operation
• Coordinate with engineers, electricians, utilities, contractors, and inspectors

Minimum Requirements

Education

High School graduate; technical college graduate preferred.

Work Experience

• 5-7+ years' experience with generator packages, switchgear, and Automatic Transfer Switches (3+ years as a high level GPEC EPG Master Technician performer for all internal candidates).
• Experience in diagnosing and repairing diesel and gas engine failures.

Physical

• Must be able to periodically lift and handle 75 lbs. in a safe manner.

Other

• Former Caterpillar (CAT) dealership or OEM experience is highly preferred.
• Experience with Caterpillar Electronic Technician Software is a plus.
• Must be well versed in the electrical and mechanical aspects of power generation.
• Must have knowledge of Generator and Utility Paralleling, PLC's, Electronic Engine Governors, Remote Monitoring Systems, Industrial Controls, and other Power Distribution equipment.
• Proficient with various types of electronic test equipment such as Oscilloscopes, Digital Voltage Meters, Phasing Indication Meters, Harmonic Distortion Meters, and Load Banks (resistive/reactive).
• Must be able to understand electronic diagrams and schematics
• Possess or immediately obtain related mechanical/electrical hand tools that meet required company standards.
• Must have a valid state driver's license with an acceptable driving record.
• Must be able to drive a company vehicle daily and periodically take overnight business trips.
• Must have advanced PC skills preferably with MS Excel, Word, Outlook and other Windows based programs.
• Excellent customer service and communication skills are required.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.