Master Systems Technician

Vector Security; City of Poughkeepsie (NY); Hybride; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Company paid cell phone

Medical, dental, vision coverage

401k retirement savings plan

Paid time off travel and holidays

Tuition reimbursement

Employee Assistance Program

Résumé du poste

Vector Security is seeking a Master Systems Technician to install and service integrated systems and lead projects in the Poughkeepsie area. The role requires strong technical aptitude, ability to interpret designs, and guidance to junior staff.

Travel and on-site work are essential for this position. The ideal candidate has experience with fire detection and signaling systems, plus the ability to communicate effectively with customers and internal teams.

Qualifications

• Must have strong technical aptitude for integrated systems.
• Experience with fire detection and signaling systems is preferred.
• Ability to lead and mentor technicians and communicate across teams.

Responsabilités

• Install/service integrated systems and special projects including burg, card access, video, and fire alarm.
• Troubleshoot complex integrated systems in high-end residential and commercial settings.
• Lead design and deployment of projects complying with building codes; coordinate with AHJs.

Connaissances

Technical proficiency

Customer service

Team leadership

Formation

High School Diploma or equivalent

5+ years of relevant experience

7+ years industry experience - preferred

Outils

NICET Fire Level II

ESA Level 2

Driver's license

Description du poste

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Master Systems Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Poughkeepsie, NY/On the road

Summary:

As a Master Systems Technician, you will be responsible for installation and/or servicing of integrated systems and special projects. Additional responsibilities include a strong technical aptitude, ability to decipher/design integrated systems in compliance with local jurisdiction requirements, and effective interpersonal skills. Will assist in training of less experienced technicians. Provides guidance and leadership to others to ensure best practices are used.

Responsibilities:

• Install/service integrated systems and special projects:
  • Complete system installations and/or servicing of various types of advanced level of integrated burg, card access, video, and fire alarm system, as well as special projects.
  • Troubleshoot integrated systems in high end residential and commercial applications.
  • Lead the design and deployment of projects in concert with local and state building codes and communicate effectively with AHJs.
  • Demonstrate proficiency and understanding of the software and programming for the primary manufacturers used by branch.
  • Employ logic and experience to work through system and integrated system issues.
  • Demonstrate advanced networking skills and communicate with other IT professionals.
  • Interact and communicate at all levels of the organization and with external customers. Share knowledge, ideas, and solutions.
• Train and mentor technicians:
  • Review work of Entry Level through Level 3 technicians on shared job sire and provide training to correct any errors.
  • Responsible for the work done by all technicians on his/her jobs.
  • Provide guidance and leadership to ensure best practices are used.

Qualifications:

• Education and Experience:
  • High School Diploma or equivalent.
  • 7+ years industry experience - preferred.
  • Minimum of 5 years of fire detection and signaling systems experience.
• Certification/License:
  • State licensing is required.
  • Must possess a valid driver’s license.
  • ESA Level 2 and NICET Fire level 2 - preferred.
  • Completion of minimum training/certification checklist required per Technician Career Path OR equivalent experience and demonstrated expertise.
• Communication:
  • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical:
  • Proficient in design of integrated systems. Proficient in software and programming for the primary manufacturers used by their home branch.

Our Total Rewards package includes (but is not limited to):

• Company paid cell phone
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off for vacation, sick days and floating holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

Qualifications

Licenses & Certifications

Preferred

NICET Fire Level II

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.