We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise and build authentic communities, fostering a real sense of belonging while driving innovative changes that aim to revolutionize the industry.
Enjoy robust organizational support, increasing investment, and opportunities for personal growth within a stable and strong company.
Join us in shaping the future of beauty services and be part of the transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. They deliver quality professional services, focusing on the guest’s overall look, and support the Experience Manager and Assistant Services Manager through performance, people, and process excellence. A passion for the beauty industry, exceptional guest service, and product knowledge are essential.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Master Stylist champions Ulta Beauty's mission, vision, and values by performing the following duties and other assigned tasks:
Performance
- Perform hair services such as design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (if applicable).
- Meet or exceed weekly sales goals of $1250 and productivity targets, delivering exceptional guest service and contributing to retail and service sales, guest loyalty, and shrink reduction.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, understanding their ingredients and benefits.
- Maintain consistent attendance.
People
- Develop relationships through consultations and tailored recommendations.
- Serve all guests efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams for a comprehensive guest experience.
- Build professional relationships with peers and brand partners for collaborative success.
- Promote loyalty programs, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for ongoing professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
- Use established service protocols for consistency.
- Utilize booking systems effectively for appointments and events.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in the salon and store areas.
- Adhere to the dress code and loss prevention practices.
- Perform other operational tasks as assigned.
JOB QUALIFICATIONS
Education
- Cosmetology license required.
Experience
- Relevant prior work experience required.
Skills
- Proficiency in latest salon techniques across services and ability to develop skills further.
- Knowledge of equipment and chemicals used in services.
- Ability to demonstrate and sell hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain client relationships.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Mobility, lifting up to 10 lbs, bending, reaching, twisting, and standing for long periods.
If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.