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Overview
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry leaders share their expertise to build authentic community and create a real sense of belonging, while innovating to revolutionize the industry.
Enjoy robust organizational support, increasing investment, personal empowerment, and growth opportunities within a stable company. Be part of the future of beauty services and the ongoing transformation.
General Summary & Scope
The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. They deliver quality professional services focusing on the guest’s total look, supporting the Experience Manager (SM) and Assistant Services Manager (ASM) through performance, people, and process.
Principal Duties & Responsibilities
Performance
- Perform various hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (where applicable).
- Meet or exceed weekly sales and productivity goals, contributing to store sales, guest loyalty, and retail shrink reduction.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services to better serve guests.
- Maintain prompt attendance.
People
- Develop guest relationships through consultations and recommendations.
- Serve all guests efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams for a comprehensive guest experience.
- Build professional relationships with peers and brand partners.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control procedures per guidelines.
- Adhere to service protocols for consistent guest experiences.
- Use booking and clientele systems for scheduling.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in the store.
- Follow the dress code and protect company assets.
- Perform other operational tasks as assigned.
Job Qualifications
Education
- Cosmetology license required.
Experience
- Previous relevant work experience required.
Skills
- Proficiency in latest salon techniques and equipment.
- Ability to recommend and sell hair care and makeup products.
- Strong communication skills.
- Ability to work independently and in a team.
- Capability to build and maintain client relationships.
Special Position Requirements
- Flexible schedule including days, evenings, weekends, and holidays.
Working Conditions
- Mobility, lifting up to 10 lbs, bending, reaching, standing for long periods, and manipulating objects during shifts.
- Accommodation process available for disabilities preventing essential functions.
About Ulta Beauty
Ulta Beauty is the largest North American beauty retailer, offering a wide range of products and salon services. We promote diversity and inclusion in our hiring practices.