Master Service Technician Volkswagen

ZipRecruiter; Houston (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Master Service Technician to join their dynamic team in a state-of-the-art facility. This role offers the opportunity to leverage your mechanical expertise and customer service skills while working with the latest automotive technologies. As a leader, you'll mentor fellow technicians and ensure high-quality repairs and service. Enjoy a supportive work environment with comprehensive benefits, including health coverage, retirement plans, and ongoing training. If you're passionate about automotive excellence and customer satisfaction, this is the perfect opportunity for you.

Benefits

Full health benefits (medical, dental & vision)

Company-paid life insurance

Holiday & vacation pay

401(k) retirement savings plan with company match

Employee discounts

Drug-free work environment

Hands-on schooling and training paid by employer

Flexible shifts offered

State-of-the-art facility

Qualifications

• 4+ years of experience in automotive service and repairs.
• Certified Master Technician with advanced diagnostic skills.

Responsibilities

• Diagnose, maintain, and repair automotive systems efficiently.
• Communicate vehicle issues and service needs to customers.

Skills

Problem Solving

Customer Service

Automotive Systems Diagnosis

Mechanical Knowledge

Education

4+ years related experience

Tools

Automotive Diagnostic Tools

High-Tech Equipment

Job description

Job Description

Do you thrive in a fast-paced environment? Do problem-solving and customer service get your engine revving? Let your mechanical knowledge, technical expertise, and outstanding attitude take your career to new heights as a Master Service Technician on our exceptional team in our state-of-the-art air-conditioned and heated shop. Team Gillman is currently hiring for our Volkswagen location in the Humble/Kingwood area. We are looking for a leader who can mentor other technicians, diagnose and perform repairs quickly and efficiently, and clearly communicate with customers and service consultants.

Job Responsibilities

• Determine and discuss vehicle issues, current work, and future needs with customers and service advisors.
• Diagnose, maintain, and repair automotive systems.
• Perform quality inspections, including test drives, of vehicles prior to returning them to customers.
• Communicate directly with service advisors to keep customers informed of any additional service needs and provide estimates for new repairs.
• Execute repairs under warranty to manufacturer specifications.
• Maintain a clean, safe working environment.
• Produce legible and accurate paperwork reflecting work performed.
• Possess a valid state driver’s license for conducting test drives.

Job Requirements

At our dealership, master technicians are determined and persistent problem solvers who are expected to maintain a comprehensive understanding of the latest automotive technologies.

Education and/or Experience

4 or more years of related experience and/or training; or an equivalent combination of education and experience.

Certificates, Licenses, Registrations

• Certified Master Technician
• Advanced automotive maintenance, removal & replacement knowledge/skills
• Advanced automotive diagnostic knowledge/skills

ASE Certifications

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Full health benefits (medical, dental & vision)
• Company-paid life insurance
• Holiday & vacation pay
• 401(k) retirement savings plan with company match
• Employee discounts
• Drug-free work environment
• Equal opportunity employer
• Employment with a leading industry brand with the highest customer satisfaction multiple years running
• Over $75,000 in hands-on schooling and training paid by employer
• All the latest high-tech equipment in an air-conditioned and heated state-of-the-art facility
• Flexible shifts offered during hours of operation
• Fully integrated electronic multi-point system

About Our Dealership (Team Gillman)

Since 1938, with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business with a focus on customer service and satisfaction.

Now owned and operated by Ramsay’s son, Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru, and Mazda. Success has not altered the organization’s founding principle: every employee in every Team Gillman dealership knows that customer service is paramount. They understand that continued prosperity and future growth depend on maintaining this long-established tradition of excellence.