Master Service Technician

Whaley Foodservice; Virginia, Springfield (MN, IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking skilled service technicians to join their dynamic team. This role involves maintaining and repairing a variety of commercial kitchen and HVAC equipment, ensuring safety and efficiency while providing exceptional customer service. Technicians will enjoy a competitive salary, sign-on bonuses, and a comprehensive benefits package including medical, dental, and retirement plans. With opportunities for continuing education and industry certifications, this position is perfect for those looking to advance their careers in a supportive and inclusive environment.

Benefits

Sign-On Bonus

Company Vehicle

Cell Phone

Uniforms Provided

Continuing Education

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance

Qualifications

• 1 year of applicable experience in commercial kitchen equipment repair.
• Must have three of the four CFESA certifications.

Responsibilities

• Troubleshoot and repair commercial kitchen and HVAC equipment.
• Adhere to safety policies and communicate with customers.

Skills

Troubleshooting

Gas Equipment Repair

Electric Equipment Repair

Refrigeration Systems

HVAC Systems

Customer Communication

Safety Compliance

Education

High School Diploma

CFESA Master Technician Certification

Tools

Hand Tools

Power Tools

Test Equipment

Job description

Description

***HIRING IMMEDIATELY!!!****

***Sign On Bonus Available for Qualified Service Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Visit "Whaley Careers" to find your place to grow.
www.whaleyfoodservice.com/careers

Pay Rate: $40.00-52.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal- Daily with branch staff; occasionally with corporate staff.
• External- Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

WE OFFER:

**Sign-On Bonus Available For QualifiedTechnicians**

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

COME HOME TO WHALEY!!
Visit the Whaley career site to find your place to grow.
www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.