Master Plumber & Technical Lead – Illinois Licensed

Clarion Home Services Group; Crystal Lake (IL); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Sign-on bonus

Performance incentives

Licensing premium

Group health coverage (medical, dental

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Woodstock Heating, Cooling & Electrical, an established home services provider, is seeking a Master Plumber in Woodstock, Illinois. This dual-role position keeps you active in field service while taking on licensing and business responsibilities.

The role blends 60% field diagnostics, repairs and installs with 20-30% office work, dispatch support and leadership. Licensing and active Illinois Plumbing registration are required, along with a clean driving record and background check.

Qualifications

• Must possess an active Illinois Plumbing License / Contractor Registration
• Proven track record as Master Plumber or senior field supervisor
• Desire to remain actively working in the field while handling office/business responsibilities
• Experience with plumbing industry dispatch software
• Excellent verbal communication, strong organizational skills, collaborative leadership style
• Valid driver's license with insurable driving record; pass background check and drug screening

Responsibilities

• License Partnership: Maintain Illinois Plumbing License for company compliance
• Field Service Excellence (60%): Perform diagnostics, repairs, installations in the field
• Office & Admin Operations (20-30%): Assist with dispatch, schedules, and admin workflows
• Technical Leadership: Provide field training, coaching, and safety oversight
• Customer Excellence: Address inquiries and resolve complex complaints
• Safety & Compliance: Enforce plumbing codes, safety standards, and policies

Skills

Master Plumber

Field leadership

Communication

Organizational skills

Tools

Dispatch software

Job description

Woodstock Heating, Cooling & Electrical, an established home services provider, is seeking a Master Plumber in Woodstock, Illinois. This dual-role position keeps you active in field service while taking on licensing and business responsibilities.

The role blends 60% field diagnostics, repairs and installs with 20-30% office work, dispatch support and leadership. Licensing and active Illinois Plumbing registration are required, along with a clean driving record and background check.